How to send messages, photos, and packages
Western Virginia Regional Jail uses GettingOut.com for video visits and messaging. Remote video visits last 30 minutes at $0.25 per minute. You need to be logged into the GettingOut app when the inmate initiates the visit. Be ready at the scheduled start time. If you join late, you'll only get whatever time remains. Email and photos also go through GettingOut, cost $0.25 each, and are monitored. Once you purchase credits, they're nonrefundable. Inmates can receive both emails and photos, but those using housing-unit tablets can only send email (not photos). For billing or technical problems, contact the vendor directly: GettingOut for messaging and credits, VIAPATH/GTL for phone service. Inmates generally have phone access from about 8:30 a.m. to 11:00 p.m., and calls are collect.
Search for a loved one and send messages and photos in minutes.
Getting a letter to your loved one at Western Virginia Regional Jail comes down to using the right address format and following a few strict rules. Regular mail goes to a Phoenix, Maryland P.O. Box, and the details below will help you avoid a "Returned to Sender" stamp or a seized envelope.
Sending a letter or postcard to someone at Western Virginia Regional Jail? The mailing address changed on January 18, 2024. Regular mail now goes to a P.O. Box in Phoenix, MD, while legal mail still uses the jail's physical address in Salem, Virginia.
Western Virginia Regional Jail (WVRJ) uses GettingOut for inmate emails and photos. Here's how to set up your account, add credits, and avoid the common mistakes that get messages rejected.
Western Virginia Regional Jail (WVRJ) uses GettingOut.com for sending emails and photos to someone in custody. Once you set up your account, you can send messages and images using credits.
WVRJ uses GettingOut for electronic messages and photo sharing. Here's how it works, what it costs, what gets reviewed, and what your loved one actually sees on their end.
Western Virginia Regional Jail routes mail to two different destinations. Regular inmate mail goes to a P.O. Box in Phoenix, Maryland. Legal or privileged mail must go directly to the jail's street address in Salem. Getting the address right — and labeling legal mail correctly — keeps your letter from bouncing back.
Sending mail to someone at Western VA Regional Jail? The mailing address changed on January 18, 2024. Here's the new address—just make sure the inmate's name and ID number are clearly printed, or your mail will get sent back.
If you've had mail returned recently, you're not alone. Western Virginia Regional Jail changed where regular inmate mail goes starting January 18, 2024. Here's the exact address, what needs to be on the envelope, and the big exceptions you should know.
Most mail problems at WVRJ boil down to a few strict rules. Your envelope must clearly show the inmate's name and ID number—otherwise it gets returned. Incoming mail can't exceed 1 ounce. Anything flagged as contraband gets seized, and both you and the inmate receive a notice explaining why. Photos get special handling too: the jail photocopies them for delivery and puts originals into property. The facility also warns that original documents you mail may be destroyed, so never send anything irreplaceable.
Mail rules at Western Virginia Regional Jail are strict. Small details can mean the difference between delivery and a return-to-sender stamp. Use these checks to keep your letter from getting rejected or seized.
Remote video visits last 30 minutes and cost $0.25 per minute. Be logged into GettingOut when the inmate starts the visit, and join on time. If you're late, you'll only get whatever time is left.
Use GettingOut.com to send email or photos. Each email and each photo costs $0.25, messages are monitored, and purchased credits are nonrefundable.
For phone billing or service issues, reach out to VIAPATH/GTL at support@gtl.net or 866-516-0115. For GettingOut messaging or credit questions, use the GettingOut.com "Contact Us" page.
There are three main ways to stay in touch with someone at Western Virginia Regional Jail: phone calls, remote video visits, and postal mail. Below you'll find the details for each, plus a quick "what to verify" section at the end in case policies or vendors have changed.
Western Virginia Regional Jail doesn't accept money through the mail. Since January 1, 2018, any cash, certified check, or money order sent for an inmate account gets returned to sender. Use one of the approved deposit methods below instead.
Want to add money from home? WVRJ uses ConnectNetwork for online deposits. Head to web.connectnetwork.com to get started.
