The New Mail Address at Western Tidewater Jail: What Changed and How Your Letters Arrive
Western Tidewater Jail now routes personal mail through a centralized P.O. Box, then delivers it digitally to inmates on a tablet. If your letters have been coming back or taking longer than expected, the address format—especially the jacket number—is usually why.
Paper mail you send to Western Tidewater Jail doesn't get handed to your loved one as a physical letter. Instead, it's scanned and delivered digitally through the tablet in their housing block via the
To make digital delivery work, Western Tidewater Jail has family and friends send personal mail to a centralized P.O. Box for processing. If you've been using an older address, switching to the P.O. Box format is the key change.
Good to know: Western Tidewater Jail states there’s no limit on how many incoming digital letters an inmate can receive, or how many letters they can send.
Use this exact address format for personal mail from family and friends: Western Tidewater Regional Jail Inmate Name Inmate Jacket# (five digit # must be included) P.O. Box 247 Phoenix, MD 21131
- ✓ Put the inmate’s full name on the envelope.
- ✓ Include the inmate’s jacket number - the five-digit jacket number must be included.
- ✓ If your loved one is mailing you a letter: the envelope can be sealed, but it must have the inmate’s full return address on the outside or it will not be mailed.
Want to skip paper mail entirely? Western Tidewater Jail lets family and friends communicate through the GettingOut mobile app or website. You can send digital messages and photos - and set up video visits - all through the same tablet system.
Mail gets processed daily, except Saturdays, Sundays, and holidays. Once processed, incoming mail is delivered within 24 hours.
If the inmate transfers: Incoming mail will be forwarded or returned to sender. Having the correct five-digit jacket number on the envelope (and a good return address) helps prevent delays and makes returns possible.
After your letter is processed, the inmate receives it digitally on the tablet in their housing block. It appears in the
Limits: Western Tidewater Jail says there’s no limit on the number of incoming digital letters an inmate may receive or the number of letters an inmate may send.
You can also send messages and photos digitally - and arrange video visits - through the GettingOut mobile app or website. It connects directly to the tablet system your loved one uses inside.
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