How to deposit funds, commissary, and payment options
At Western Tidewater Jail, commissary spending is capped at $200 per order, and family or friends can deposit up to $200 per week—plan purchases around that weekly limit. Canteen orders can't be placed on Mondays. Deliveries typically start Wednesday, and the jail may take until Friday to finish distributing orders. If someone is released or leaves before delivery, the order is returned to Oasis and the money credited back—but those credits don't replace the cash balance paid out on release day. Release funds usually come on a debit card unless the balance is under $25, which is paid in cash. For vendor help, the facility lists Oasis, Viapath, and Aramark for commissary, kiosk, or deposit issues.
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Commissary timing and limits can be confusing—especially when someone's case status changes fast. Here's how ordering works at Western Tidewater, including weekly caps, delivery schedules, and what happens if your loved one is released before an order arrives.
Commissary orders at Western Tidewater Jail can be placed any day except Monday. If you're timing an order around paydays or visits, keep that no-order day in mind so you don't miss the week's window.
When your loved one is released or transferred to another facility, one question comes up fast: what happens to the money in their inmate account? Here's how Western Tidewater handles payouts and transfers—and how to avoid delays.
Commissary makes a real difference in someone's day-to-day comfort inside. Here's how orders work at Western Tidewater Regional Jail—weekly limits, when orders go in and arrive, and what happens if someone gets released or transferred.
- Nurse Sick Call Services — $10 co‑pay - Doctor Sick Call Services (in jail) — $25 co‑pay - Emergency Room visit — $100 co‑pay - Eye exam (includes specialist fee) — $145 co‑pay - In‑patient hospitalization — $200 per day co‑pay
Release day can move fast, and money questions often come up at the last minute. Here's how Western Tidewater handles inmate funds at release, what might be owed, and what to do if there's a balance due.
If you have money left in your inmate account when you're released from Western Tidewater Jail, you can pick it up at the Administration Office in the Main Lobby. The office is open Monday through Friday, 8:00 am to 3:45 pm, but closed on holidays and special events.
Inmates can place commissary orders up to $200 each week. Family and friends can also send up to $200 per week in deposits.
Orders can’t be placed on Mondays. Canteen is delivered on Wednesday, and the jail has until Friday to complete deliveries.
If someone leaves before delivery, the canteen order is returned to Oasis and the money is credited back, but those credits don’t replace the cash balance paid out on release day. Release funds are typically issued on a debit card unless the balance is under $25, which is paid in cash.
Picking up an inmate's property at Western Tidewater Jail is straightforward—but the jail has specific hours and rules about who can collect items. Here's what you need to know to avoid a wasted trip.
- Inmate’s full name (spelled the same way the jail has it) - Inmate’s five-digit jacket number (if you have it) - A valid government-issued photo ID for the person who plans to pick up property - Clarity on who is picking up: the inmate vs. a third party the inmate requested - The Property department phone number saved so you can schedule/confirm before you drive over
Picking up someone's property from Western Tidewater Jail is straightforward—but timing and approval matter, especially if you're not the inmate. Here's how to handle it without wasted trips.
