Can Inmates at White County Detention Center Use Tablets? What Families Should Know

Pay Tel makes a jail tablet called the InteleTABLET - a secure device facilities can provide to detainees. Their marketing materials highlight features like education programs and assessments. That's helpful context, but it doesn't tell you whether White County Detention Center actually uses Pay Tel tablets or which features are enabled. You'll need to check with the jail directly.

According to Pay Tel, the InteleTABLET is built specifically for correctional settings - designed to be secure while combining multiple functions in one device. For families, the key point is this: when a jail offers tablets, they're often more than entertainment. Facilities use them to deliver structured services, including educational programming that can support learning and daily routine.

Pay Tel promotes an education product called Pathway to Achieve, which they describe as a "free premium education platform" aimed at reducing recidivism. If White County Detention Center participates in this program, Pathway to Achieve is likely the name you'll hear when asking about tablet-based education.

Pay Tel also mentions using a self-administered Risk/Need Assessment and partnering with experts to offer tailored courses. The idea is to match programming to each person's needs, learning style, and goals - not just hand everyone the same course list. What this looks like in practice varies by facility. Ask the jail what courses are available and how enrollment works.

A "risk/need assessment," as Pay Tel describes it, is something detainees complete on their own to help guide course recommendations. For families, here's the practical angle: if your loved one has access to this assessment and the education platform, encourage them to complete it. Doing so may unlock more tailored course options. If they're unsure how to get started, have them ask staff about the enrollment process - there may be an orientation or sign-up step.

How to Verify

• ✓ Check White County Detention Center’s official information for any mention of tablets or a tablet vendor
• ✓ Call the jail and ask whether inmates can use tablets, and if so, which vendor provides them (for example, Pay Tel)
• ✓ Ask what features are available (education, messaging, other services) versus what’s turned off at this facility
• ✓ Ask whether there are fees, deposits, or commissary spending involved for any tablet features
• ✓ Ask what education options are available and whether Pathway to Achieve is part of the program
• ✓ Ask how an inmate enrolls in courses and how progress/completion is recorded
• ✓ Check any booking paperwork, handouts, or commissary materials your loved one received for vendor names and instructions

1. Look for an official notice - Check any facility-provided materials (handouts, posted rules, jail information pages) for tablet/program names.
2. Call and confirm the vendor and costs - Ask directly whether tablets are available, who provides them, and whether any features require payment.
3. Ask how enrollment works - Find out how inmates access education, whether there’s a sign-up step, and how course completion is tracked.
4. Request the written rules if available - If the jail has a brochure or policy sheet, ask for the version families can receive.

Practical Tips

• ✓ Encourage your loved one to ask staff how to access education programming on the tablet, if it’s offered
• ✓ If education is available, suggest they start with the assessment or intake steps the program requires
• ✓ Ask the jail what parts of the tablet program cost money (if any) so you’re not surprised later
• ✓ Confirm what “completion” means at this facility (certificates, internal records, participation credit, etc.)
• ✓ Ask what content is restricted and what is allowed - rules can be different facility to facility
• ✓ Remind your loved one that tablet use is monitored and controlled by facility rules, and to follow instructions closely