How to send messages, photos, and packages
White County Detention Center uses Pay Tel systems for inmate communication. Inmates may have access to InteleTABLET, a secure multi-function tablet platform. Video visitation runs through inteleVISIT, a web-based system supporting both on-site and remote sessions. Phone services go through Centurion ITS, which handles call control plus administrative and investigative features. To get started, you'll need to create and verify an account with the communications vendor, then add funds before scheduling video visits or using certain services. For at-home video visits, you'll need a webcam-enabled computer or a smartphone/tablet with a camera, microphone, and stable internet connection. Calls and video sessions are typically monitored.
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Yes. White County uses Pay Tel's inteleVISIT for web-based video visitation, including remote visits. You'll need to set up and verify an account with the vendor, then follow their scheduling steps. For at-home visits, have a webcam-enabled computer or smartphone/tablet with a camera, microphone, and stable internet connection ready.
Yes. White County Detention Center provides Pay Tel’s InteleTABLET as its inmate tablet solution. Check the facility’s inmate tablets FAQ for the available features and family-facing steps.
Phone service and call-control at White County Detention Center are managed through Pay Tel’s Centurion ITS, which supports call control and administrative features. Calls and messages may be monitored, and the vendor/facility may require an account and funding or use collect-call arrangements depending on their rules.
Yes. White County Detention Center uses Pay Tel’s InteleSCAN, which digitizes incoming paper mail off-site for delivery as secure images.
Put the inmate’s full name and GDC/inmate number on every piece of mail. Before you send, confirm the correct facility mailing address (the GDC “Find a Facility” tool can help you verify it).
Legal or privileged mail is handled separately. It may be opened in the inmate’s presence, but staff typically do not read privileged correspondence.
You may have heard that some jails now offer tablets for education and other services. Here's what Pay Tel advertises—and how to find out what's actually available at White County Detention Center.
