Why the Arkansas DOC Page for White River Correctional Center Shows 'nginx' — and What You Can Do

When the Arkansas DOC webpage for White River Correctional Center was accessed, the page content returned only a single word: “nginx.” In other words, instead of a normal facility page with details and navigation, the screen showed just that one word.

Along with that “nginx” display, the server response associated with the White River Correctional Center page showed a page title that indicated “403 Forbidden.” That typically shows up when a page is blocked or not being served normally.

This wasn’t isolated to just the White River Correctional Center page. Other Arkansas DOC pages - such as some residential centers and residential services pages - also returned only “nginx” when accessed. In the same set of observations, those “nginx” pages corresponded with HTTP “403 Forbidden” responses in the server output as well.

Recognize Problem

• ✓ The page displays only the single word “nginx”
• ✓ The browser tab or page title shows “403 Forbidden”
• ✓ The page is missing the normal site layout (no header, menu, or footer)
• ✓ You see the same result on a second browser or a different device (helpful for ruling out a one-off loading glitch)

If you’re seeing this, copy the exact page address you tried to open and write down the date and time you checked. That makes it easier to verify later (or to explain the issue if you need to ask someone for help).

1. Wait a few minutes and try again - short outages and temporary blocks can clear on their own.
2. Try a different browser or device - this helps confirm it’s not just a problem with one phone, one browser, or one set of settings.
3. Open a private/incognito window - it’s a quick way to bypass some saved site data without changing anything complicated.
4. Clear the site data/cache (if you know how) - then reload the page to see if it comes back normally.
5. Document what you’re seeing - save the exact URL, note the time, and take a screenshot so you have a record if you need to follow up.

If you urgently need information you normally get from that page (like where to send something, what to bring, or what a process is supposed to look like), fall back on sources you already trust. Check any recent paperwork you’ve saved - printed documents, emails, or PDFs you downloaded earlier. If you’re working with an attorney, a court clerk, or another official contact you already know, they can often help you confirm basics quickly. Whatever source you use, make sure it’s recent and consistent before you act on it.

• ✓ Use documents you already have saved (recent printouts, emails, PDFs)
• ✓ Use trusted contacts you already work with (attorney, court clerk, etc.)
• ✓ Verify any phone numbers or addresses with an independent, recent source before using them
• ✓ Don’t rely on the affected DOC webpage as “official guidance” while it’s only showing “nginx”

Seeing only “nginx” on the White River Correctional Center page tells you the page isn’t loading normally - but it doesn’t explain why. The evidence shows the page output, but it doesn’t include the root cause, how long the problem will last, or any official notice explaining what’s happening. Because of that, the safest approach is to treat the page as temporarily unavailable and confirm anything urgent through other official, reliable sources you already have.