No-Packages Policy, Commissary (TouchPay), and Court Clothes at Wicomico County

Wicomico County Detention Center doesn't accept outside packages anymore - you can't send in clothing or personal items that way. Instead, inmates buy personal clothing and shoes through the commissary provider, funded via TouchPay at the Detention Center. iCare packages and iCare Fresh meals are a separate program requiring facility pre-approval, and items may be substituted or changed. Court clothes are the one narrow exception, but they won't be accepted unless the inmate's attorney requests them, and there are strict timing and drop-off limits.

The detention center doesn't accept outside packages for inmates. Families and friends can't drop off or ship in personal items the way some facilities used to allow. Need to help with clothing or shoes? Those items have to be purchased through the facility's commissary provider - they can't come from home.

At Wicomico County Detention Center, inmate account and commissary funds go through TouchPay at the Detention Center. Payment steps and processing details can change, so check the facility's current commissary and money-deposit instructions to make sure you're following the right process.

• ✓ Confirm what information you need to fund the correct inmate account in TouchPay
• ✓ Confirm which payment methods are currently accepted for TouchPay deposits
• ✓ Ask about timing (when deposits post and when commissary orders can be placed)

iCare is separate from standard commissary. Both iCare packages and iCare Fresh meals require facility pre-approval, and items can be substituted or changed based on what's allowed or in stock. If something in your order is restricted or unavailable, the contents may be adjusted rather than delivered exactly as pictured.

1. Lock in your visitation time first - secure your visitation time with the detention facility before placing any iCare visitation meal order.
2. Place the iCare visitation meal order after your visit is confirmed - don’t order until your visitation time is set.
3. Expect possible substitutions - iCare meals are pre-approved by the facility, but products may still be substituted or changed.

Court clothes work differently from regular clothing needs. Wicomico County Detention Center won't accept them unless the inmate's attorney requests them first. If you're a family member trying to drop off an outfit without that attorney request in place, expect it to be turned away.

Even with an attorney request, the window is tight. Court clothes are only accepted within five (5) days (excluding weekends and holidays) before the inmate's scheduled Circuit Court jury trial. Drop-offs are limited to business hours: Monday through Friday, 8:30 AM to 3:30 PM.

• ✓ Make sure the inmate’s attorney has requested the court clothes before you try to bring anything in
• ✓ Confirm the Circuit Court jury trial date, then count the five-day acceptance window (excluding weekends/holidays)
• ✓ Bring the outfit only during the allowed hours: Monday–Friday, 8:30 AM–3:30 PM
• ✓ Bring only one complete outfit

Trying to help someone quickly? A short verification call can save you a wasted trip or an order that can't be delivered. TouchPay funding steps, commissary ordering, and iCare delivery rules can shift based on vendor procedures and facility approvals. Confirm the current process with the detention center before sending money or placing an order - especially if you're working around a court date.

• ✓ Verify the current TouchPay deposit steps for funding an inmate’s account
• ✓ Confirm iCare packages/iCare Fresh meals are pre-approved and that substitutions/changes can happen
• ✓ Secure your visitation time with the facility before ordering any iCare visitation meal
• ✓ If court clothes are needed, confirm the attorney-requested process and the five-day (excluding weekends/holidays) window