Phone Calls from Wicomico County Detention Center: Collect Calls, Hours, and Prepay Info
Waiting for a call from Wicomico County Detention Center? Two things matter most: how calls are billed and when your loved one can actually use the phones. Here's what you need to know to be ready when that call comes through.
All calls made from inmate telephones at Wicomico County Detention Center are collect calls. That means the person receiving the call is the one who accepts the charges when the call comes through.
Phones are available daily from 8:00 a.m. to 9:45 p.m. Outside those hours, your loved one won't be able to call from the housing unit phones - so keep that window in mind if you're hoping to catch a call.
No incoming calls: Inmates are not permitted to receive incoming calls or telephone messages.
Phones are located in each housing area, so calls happen from within the unit rather than a separate phone room or front office.
Emergency contact: In an emergency, call 410-548-4850 and ask to speak to the shift supervisor.
Want to set up a prepaid calling account for calls from Wicomico County Detention Center? You can do that through ConnectNetwork at www.connectnetwork.com.
Prefer to set things up by phone? Call ConnectNetwork at 1-800-483-8314.
Practical Tips
- ✓ Confirm your phone line/service can accept collect calls (some mobile plans and carriers block them by default).
- ✓ Keep the call window in mind: calls can only be placed between 8:00 a.m. and 9:45 p.m.
- ✓ If you’re setting up prepaid service, check ConnectNetwork for current rates, fees, and account terms before adding funds.
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