How to send messages, photos, and packages
Wilbarger County's phone and account vendor is City Tele Coin. Locked out? The password-reset page asks for the phone number connected to your account—use that same number to recover access. For remote calls and video, families register phone numbers and fund accounts through the vendor portal, which handles call routing, monitoring, and payments. Video scheduling runs through the vendor or agency visitation portal and can vary by unit and custody level. For emergency notifications, Wilbarger County uses Hyper‑Reach. Pick your correct street address so alerts match your immediate area, and add the cell numbers you want to receive messages on. Hyper‑Reach automatically calls landlines for Community Alerts, but Weather Alerts only go to landlines if you sign them up. Mobile numbers opt you into texts—message and data rates may apply (HELP/STOP available).
Search for a loved one and send messages and photos in minutes.
Use the City Tele Coin password‑reset page and enter the phone number associated with your account when prompted.
Sign up through Wilbarger County’s Hyper‑Reach system and select the correct street address so alerts target your immediate area. Add any cell numbers you want to receive messages on—mobile numbers must be explicitly signed up for texts.
Yes, texts can result in charges from your wireless provider. When you submit a mobile number, you’re opting into text messages; message/data rates may apply, and Hyper‑Reach provides HELP/STOP instructions to manage or opt out.
Trying to stay in touch with someone at Wilbarger County Jail? It helps to know who runs the phone and video system and what support is available. Here's what City Tele Coin (CTC) says about its services—and what to do when something goes wrong.
Wilbarger County publishes its jail roster as a PDF. You can find the county's posted file at https://www.co.wilbarger.tx.us/upload/page/4176/1-5-26.pdf — it's dated 1/5/2026 and formatted as a downloadable, printable list.
