William P. Clemens Unit
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Guides for This Facility

Before Your First Visit to William P. Clemens Unit: A Complete Preparation Checklist
Your first visit to the William P. Clemens Unit goes smoother when you confirm the basics ahead of time and show up with only what's allowed. This checklist covers the most common reasons people get delayed or turned away.
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How to Schedule a Remote Video Visit with Someone at William P. Clemens Unit
Remote video visits at the William P. Clemens Unit are scheduled online through the TDCJ visitation portal. Here's how to book one—and what to double-check so you don't lose your time slot.
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Sending Money to an Inmate at William P. Clemens Unit: Who Can Send, How, and What to Expect
Sending money to someone at the William P. Clemens Unit follows strict rules, and even small mistakes can delay your deposit or get it returned. Here's what you need to know: who can send money, the approved methods, and what might slow things down.
Read GuideAt a Glance
Visitation
- Visiting days are Saturday and Sunday from 8:00 a.m. to 5:30 p.m.
- A regular visiting period is two hours and begins when the inmate and visitors are present.
- Eligible inmates are normally allowed one visit per visiting cycle (one week).
Communication
- Tablet visitation video sessions at William P. Clemens Unit must be scheduled online through the TDCJ visitation portal.
- TDCJ defines an inmate as any individual incarcerated in local, state, or federal correctional institutions, including juveniles in TYC facilities.
- Remote video visits and scheduling are handled through approved vendor or agency visitation portals.
Mail & Letters
- TDCJ moved to a centralized digital mail platform effective September 6, 2023.
- Most inmate mail for William P. Clemens Unit should be mailed to: Texas Department of Criminal Justice, Inmate’s Full First and Last Name + TDCJ Number, PO Box 660400, Dallas, TX 75266-0400.
- Legal mail, media mail, and subscriptions from verified publishers are exceptions and must be sent directly to the unit.
Sending Money
- Only senders on an inmate's Approved Visitation List or the Inmate Telephone List may deposit money for an inmate at Clemens Unit (effective Sept 1, 2020).
- To be an approved eCommDirect sender you must be on the inmate's Approved Visitation List or the Approved Phone List and register the phone with Securus.
- Cash and personal checks are not accepted for inmate deposits and will be returned to the sender.
Facility Info
- All eCommDirect orders for William P. Clemens Unit must be placed online; phone orders are not accepted.
- Only the eCommDirect online package program is accepted for TDCJ inmates at this unit; other online package vendors are not accepted.
- Only one eCommDirect purchase may be completed per inmate per day.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Weekend visitation at William P. Clemens Unit runs Saturday and Sunday from 8:00 a.m. to 5:30 p.m. Call ahead to confirm before you travel—schedules can change. Regular in-person visits last two hours, starting when both the inmate and visitors are present. How often you can visit depends on eligibility and custody level. Typically, eligible inmates get one visit per week, though some custody groups have different allowances. Most non-legal visits may be electronically monitored. During contact visits, you can embrace and kiss once at the start and once at the end. Hand-holding is allowed only on top of the table where staff can see. Remote kiosk video visits are scheduled through the vendor website and limited to one 60-minute session per month; ID and contraband rules still apply.
Read full guideCommunication
Tablet video visitation sessions at William P. Clemens Unit are scheduled online through TDCJ's visitation portal (https://visitation.tdcj.texas.gov/Visitation/). Texas facilities typically offer phone calls, remote video visits, electronic messaging, and inmate tablets through the Inmate Technology program and approved third-party vendors—but what's available and what it costs varies by unit. You'll need to register your phone number with the state's system, create vendor accounts for payments, and use the agency or vendor portals to schedule and confirm video or tablet sessions.
Read full guideMail & Letters
Since September 6, 2023, TDCJ routes most personal mail for William P. Clemens Unit inmates through a centralized digital mail platform. Letters are sorted, scanned, and uploaded to the inmate's electronic account. Address mail with the inmate's full name and TDCJ number: Texas Department of Criminal Justice, Inmate's Full First and Last Name + TDCJ Number, PO Box 660400, Dallas, TX 75266-0400. Legal/privileged mail, media mail, and subscriptions from verified publishers are exceptions—send those directly to the unit. All general correspondence gets inspected and can be rejected if it violates correspondence rules. Inmates must file an I-60 with Unit Records to list approved correspondents. Don't send contraband: cash, drugs, weapons, tobacco, loose stamps, or electronic devices.
Read full guideSending Money
William P. Clemens Unit limits trust fund deposits to approved senders only. Since September 1, 2020, you can deposit money only if you're on the inmate's Approved Visitation List or Inmate Telephone List. Using eCommDirect or a similar vendor option? You still need to be an approved sender, which means being on one of those lists and registering your phone with Securus. Cash and personal checks aren't accepted—they'll be returned. Mailing a money order or cashier's check? Include the deposit slip the inmate provides. Don't send trust fund deposits to the facility address, and don't mix personal mail with trust fund items. Trust Fund staff can confirm whether a deposit was received, but they won't share balances or transaction details with anyone except the inmate.
Read full guideCommon Questions
Showing 6 of 17What are the visiting hours at William P. Clemens Unit?
Visiting at William P. Clemens Unit is Saturday and Sunday from 8:00 a.m. to 5:30 p.m. Regular visits are two hours long and begin when the inmate and visitors are present. Call the unit to confirm before traveling, since visitation can be updated on short notice.
VisitationHow often can an inmate have a contact visit at Clemens Unit?
Normally eligible inmates are allowed one visit per visiting cycle (one week). Custody level affects frequency—for example, G1/J1/J2 typically get one contact visit per week, while some G4/J4/P4 state-jail or SAT 3–4 inmates with a year of no disciplinary convictions may have different monthly allowances.
VisitationAre visits monitored and what physical contact is allowed during contact visits at Clemens Unit?
Yes. All inmate visits except attorney–client visits may be electronically monitored. During contact visits, embracing and kissing are allowed once at the beginning and once at the end, and hand-holding is allowed only on top of the table in view of staff.
VisitationHow do I change or appeal a removal from an inmate's Visitors List at Clemens Unit?
Each inmate may have up to 10 people on their Visitors List, and list changes are limited by timeframe depending on inmate type. If you’re removed, you can appeal to the Director’s Review Committee by sending a written appeal to PO Box 99, Huntsville, TX 77342 within 14 days of the removal notice.
VisitationHow do I schedule a tablet video visit with someone at William P. Clemens Unit?
Schedule tablet video sessions online through the TDCJ visitation portal at https://visitation.tdcj.texas.gov/Visitation/. Then follow the portal/vendor prompts to choose a time and complete any required payment or confirmation steps.
CommunicationWhat communication options are available for inmates at Clemens Unit?
Common options in Texas units include phone calls, remote video visits, electronic messaging, and inmate tablets. Exact features, scheduling rules, and fees vary by unit, so confirm what’s available for Clemens Unit through the unit information and vendor portals.
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Did You Know?
Clemens Unit in Texas. TDCJ states that all inmate visits, except attorney-client visits, may be electronically monitored.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify