How to Schedule Your First Visit at William P. Clemens Unit

Before scheduling anything, confirm your loved one can actually receive visits. Inmates at the William P. Clemens Unit are typically allowed one visit per week, so plan around that limit to avoid accidentally using up the week's visit. Check the inmate's visitation privileges before finalizing your plans. A quick call can save you from traveling only to learn the visit won't be approved.

In-person visits at the William P. Clemens Unit happen on Saturday and Sunday, from 8:00 a.m. to 5:30 p.m. That's a wide window to work with. For your first visit, pick a time with plenty of buffer. Lines can be long, and check-in sometimes takes longer than expected.

Visits at the William P. Clemens Unit last two hours. The clock starts when both you and the inmate are present - not when you arrive at the facility. This is why arriving early matters. If check-in runs long or your loved one isn't brought out right away, your two-hour window doesn't expand. You'll just have less time together.

To schedule a tablet (in-unit) video visit at the William P. Clemens Unit, you'll need to book online through the TDCJ visitation portal at https://visitation.tdcj.texas.gov/Visitation/. If this is your first time, give yourself extra time to complete the scheduling process before your intended visit date. You don't want to troubleshoot technical issues at the last minute.

Call the unit before you travel. Visitation information updates daily and can change without warning - a quick call prevents a wasted trip. If you're driving any distance, I recommend checking twice: once the day before, and again the morning you leave. You're confirming the current schedule and making sure visitation hasn't been canceled.

Canceled or No Privileges

• ✓ Call the unit to confirm whether visitation has been canceled before you travel (or before you head back if you’re already nearby).
• ✓ If visitation is canceled, don’t assume you can still be accommodated - an eligible inmate cannot receive visitors if visitation has been canceled.
• ✓ Ask unit staff what your next available option is and whether you should reschedule through the usual process.
• ✓ If you’re told your loved one can’t receive visits, confirm whether they currently have visitation privileges and what needs to change before you try again.
• ✓ Keep the one-visit-per-visiting-cycle limit in mind when you reschedule so you don’t accidentally plan a second visit in the same week.