How to deposit funds, commissary, and payment options
William P. Clemens Unit limits trust fund deposits to approved senders only. Since September 1, 2020, you can deposit money only if you're on the inmate's Approved Visitation List or Inmate Telephone List. Using eCommDirect or a similar vendor option? You still need to be an approved sender, which means being on one of those lists and registering your phone with Securus. Cash and personal checks aren't accepted—they'll be returned. Mailing a money order or cashier's check? Include the deposit slip the inmate provides. Don't send trust fund deposits to the facility address, and don't mix personal mail with trust fund items. Trust Fund staff can confirm whether a deposit was received, but they won't share balances or transaction details with anyone except the inmate.
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Want to buy commissary items for someone at the Clemens Unit? You'll need to go through TDCJ's eCommDirect system. Here's what trips people up most often—who can order, how frequently, and why items on the price list sometimes don't show up.
Sending money is one of the most practical ways to support someone at the William P. Clemens Unit. But Texas has an approved-sender rule you'll need to confirm before making a deposit.
Sending money to someone at the William P. Clemens Unit is straightforward—but the rules about who can deposit and which payment methods work are strict. Follow the guidelines below to make sure your deposit goes through.
Sending money to someone at the William P. Clemens Unit follows strict rules, and even small mistakes can delay your deposit or get it returned. Here's what you need to know: who can send money, the approved methods, and what might slow things down.
Only people on the inmate’s Approved Visitation List or the Inmate Telephone List can deposit money for someone at the William P. Clemens Unit. This rule has been in effect since September 1, 2020.
Yes, but only if the money order or cashier’s check includes a deposit slip obtained from the inmate. Don’t send trust fund deposits to the inmate’s facility address, and don’t include personal mail with trust fund items.
No. Cash and personal checks aren’t accepted for deposits and will be returned to the sender.
No. Trust Fund staff can confirm receipt of a deposit, but they won’t provide account balances or transaction details to anyone except the inmate.
Your first visit to the William P. Clemens Unit goes smoother when you confirm the basics ahead of time and show up with only what's allowed. This checklist covers the most common reasons people get delayed or turned away.
Writing to another incarcerated person from the William P. Clemens Unit isn't as simple as dropping a letter in the mail. These letters are treated as general mail—they can be inspected and rejected if they violate TDCJ correspondence rules.
Getting on someone's approved visitors list at the William P. Clemens Unit isn't something you handle at the front desk on visit day. The inmate controls the list, changes are limited, and planning ahead makes all the difference.
