How to Contact an Inmate at Woodbury County Jail, IA (IA)

All inmate phone calls at Woodbury County Jail go through NCIC, and they're collect calls. To receive calls more reliably, you can set up an account through NCIC ahead of time. Mail works differently than you might expect. Letters are scanned at a central processing location, then delivered to the inmate electronically. Once processing is complete and the inmate receives the digital version, the physical mail is destroyed. Don't send anything you'd need returned.

Steps to Follow

• ✓ Expect phone calls to be collect and routed through NCIC.
• ✓ To set up a phone account, call NCIC at 1-800-943-2189.

1. Send mail knowing it will be scanned. Mail is scanned at a central processing location.
2. Plan for electronic delivery to the inmate. After scanning, the mail is sent to the inmate electronically.
3. Assume you will not get originals back. Once it is processed and received electronically by the inmate, the physical mail is destroyed.

Before counting on phone contact, confirm your call setup with NCIC. Since Woodbury County Jail routes all inmate calls through NCIC as collect calls, you'll need to make sure you can accept collect calls or that your NCIC account is set up correctly. Double-check that the NCIC account setup number is still current: 1-800-943-2189.

• ✓ Whether all inmate mail is scanned at the central processing location before the inmate receives it electronically
• ✓ Whether your loved one can view scanned mail on kiosks or tablets in the facility (and what types of messages or photos are supported)
• ✓ Whether physical mail is always destroyed after processing, or if any limited exceptions apply