How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Worcester County Jail & House of Correction.

Sending Photos and Postcards

A great way to send love and support to a loved one at Worcester County Jail & House of Correction is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Worcester County Jail & House of Correction.

Frequently asked questions about Worcester County Jail & House of Correction

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Worcester County Jail & House of Correction.

2. How much does it cost to send a message to Worcester County Jail & House of Correction?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Worcester County Jail & House of Correction?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Worcester County Jail & House of Correction. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Worcester County Jail & House of Correction. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Worcester County Jail & House of Correction?

   Mailing address:

   Worcester County Jail & House of Correction
   5 Paul X Tivnan Dr
   West Boylston, MA 01583
   Phone: (508) 854-1800

5. What are the visiting hours at Worcester County Jail & House of Correction?

   Visiting hours at Worcester County Jail & House of Correction vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (508) 854-1800 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Worcester County Jail & House of Correction?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Worcester County Jail & House of Correction for their specific mail policies.

7. How do I send money to an inmate at Worcester County Jail & House of Correction?

   You can send money to an inmate at Worcester County Jail & House of Correction through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Worcester County Jail & House of Correction?

   Many facilities now offer video visitation as an alternative to in-person visits. At Worcester County Jail & House of Correction, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Worcester County Jail & House of Correction?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Worcester County Jail & House of Correction for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Worcester County Jail & House of Correction, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Worcester County Jail & House of Corrections maintains structured visitation policies designed to support meaningful connections between residents and their families. The facility allows inmates up to three visits per week, with each resident able to designate up to seven approved individuals for their visiting list. Video visitation services are available for those on pre-approved lists, providing additional opportunities for family contact when in-person visits may not be possible.

Beyond visitation services, Worcester County Jail typically offers various rehabilitative programs aimed at supporting successful reentry into the community. Educational services may include GED preparation classes, adult basic education, and literacy programs to help residents develop essential academic skills. The facility often provides vocational training opportunities that could include job readiness workshops, basic computer skills, and trade-specific training programs. These educational initiatives are commonly supplemented by life skills courses covering topics such as financial literacy, parenting classes, and employment preparation.

Counseling and support services likely form another cornerstone of the facility’s programming approach. Substance abuse treatment programs may be available, including group counseling sessions, educational workshops about addiction, and recovery support groups. Mental health services typically include individual counseling, crisis intervention, and psychiatric care when needed. The facility may also offer religious services and chaplaincy programs, providing spiritual support and guidance to residents from various faith backgrounds. These comprehensive services work together to address the multiple factors that often contribute to incarceration while preparing individuals for successful community reintegration.

Daily Life & Visitation

The Worcester County Jail & House of Corrections maintains a structured visitation system that allows inmates up to three visits per week from a pre-approved list of seven individuals. Visitors must present valid photo identification and pass through metal detectors, with personal belongings stored in facility-provided lockers. dedicated two visitors may meet with an inmate at one time, and all visits operate under strict supervision where staff may terminate sessions if facility rules are violated.

Beyond the regulated visitation schedule, inmates typically follow a regimented daily routine that often includes scheduled meal times, recreational periods, and programming opportunities. The facility likely provides basic amenities such as housing units, common areas for approved activities, and access to essential services like medical care and commissary privileges. Inmates may have opportunities to participate in educational programs, work assignments, or religious services, depending on their classification level and behavior status within the facility.

Communication with family and friends extends beyond in-person visits through video visitation options available to those on approved visitor lists. The facility’s policies reflect standard correctional practices aimed at maintaining security while preserving important family connections. Inmates who wish to add new visitors to their approved list must submit written requests, ensuring all contact remains properly documented and screened through established security protocols.