Phone & Messaging

How to Contact an Inmate at Worcester County Jail, MA (MA)

Need to reach someone at Worcester County Jail? Your two main starting points are the jail's visitation information line for policy questions and Securus for inmate phone calls.

2 min read Based on general MA policies

For questions about visitation policies at Worcester County Jail, call 508.854.1800. This is the best number for confirming what's allowed and what to expect before you show up.

Phone calls run through Securus. To receive calls from an inmate, you'll need to set up a Securus account by calling 800.844.6591. You also need to be on the inmate's approved phone list. If you're not on that list, the inmate won't be able to call you.

Steps to Follow

  • Call Worcester County Jail at 508.854.1800 with questions about visitation policies.
  • Set up your Securus account by phone at 800.844.6591 before you expect to receive calls.
  • Make sure the inmate has added you to their phone list so they are allowed to call you.

Before making plans around a visit, call the facility at 508.854.1800 to confirm current details. Policies and access can change, so a quick call saves you a wasted trip.

On the phone call side, verify what you need to do through Securus: account setup steps, any fees, and payment options. Also confirm the inmate has added you to their phone list. If you already have an account but aren't getting calls, that phone list requirement is usually the first thing to check.

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