Send Photos & Mail at Worcester County Jail, MA

How to send messages, photos, and packages

Overview

Worcester County Jail uses Securus for inmate phone service. To receive calls, set up a Securus account by phone at 800.844.6591 or online at www.securustech.net, then make sure you're added to the inmate's approved phone list. For electronic messaging, messages go through AccessCorrections Secure Mail and typically appear at the facility's Edge Kiosk within about 24 to 28 hours. As with many county facilities, phone calls, video visits, and electronic messages are handled through third-party vendors, monitored, and subject to facility rules. Get your account set up with the approved provider and complete any required approvals before you expect calls or try to schedule video visits.

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Quick Facts

  • To receive phone calls you must set up a Securus account by phone at 800.844.6591 or online at www.securustech.net and be on the inmate’s phone list.
  • AccessCorrections Secure Mail delivers messages to the facility’s Edge Kiosk within 24–28 hours.
  • Most jails use third-party vendors for phone, video, and electronic messaging; those communications are typically monitored and screened.
  • Set up an account with the facility’s approved communications vendor before expecting calls or scheduling video visits.

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Common Questions

How do I receive phone calls from an inmate at Worcester County Jail?

Set up a Securus account by phone at 800.844.6591 or online at www.securustech.net. You'll also need to be on the inmate's approved phone list before calls will go through.

How are electronic messages delivered to inmates at Worcester County Jail?

Electronic messages are delivered through AccessCorrections Secure Mail. Messages sent through the service typically appear at the facility’s Edge Kiosk within about 24 to 28 hours.

Do I need an account with the vendor before scheduling video visits or expecting calls?

Yes. Set up an account with the facility's approved communications vendor and complete any required approvals before calls or video visits will work. Video visits are scheduled through the vendor's platform after you've been pre-approved and added to the inmate's approved list.

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