Who to Call About the Wrightsville Unit (phone numbers and when to escalate)
Getting answers fast starts with calling the right number. Here are the direct contacts for the Wrightsville Complex—and when to escalate to ADC Constituent Services.
For the Wrightsville Unit, the main phone number is (501) 897-5806.
If your loved one is at the Hawkins Unit (part of the Wrightsville Complex), call (501) 897-2256.
Tip: Start with the Wrightsville Unit or Hawkins Unit phone number for day-to-day questions. It's usually the fastest way to reach the people handling things on the ground.
When to Call Unit Vs Constituent
- ✓ Clarifying visitation questions (times, check-in process, what you can bring)
- ✓ Checking which unit your loved one is currently housed in within the Wrightsville Complex
- ✓ Asking about basic day-to-day concerns you’re trying to confirm directly with the facility
- ✓ Following up on a recent change you were told about and want verified by the unit
- ✓ Getting direction on who to speak with for a specific issue (so you don’t get bounced around)
If your question isn't covered by the Arkansas Division of Correction Family & Friends guide - or you're not getting anywhere with local calls - try ADC's Constituent Services Office at (870) 267-6385. They handle concerns that need an ADC-level response rather than something a single unit can resolve.
ADC Constituent Services Office phone: (870) 267-6385.
ADC Constituent Services Office email: ADC.Public.Information@arkansas.gov.
Before You Call Info
- ✓ Your loved one’s full name (spelled the way ADC has it)
- ✓ ADC number, if you have it
- ✓ Which unit you believe they’re at (Wrightsville Unit vs. Hawkins Unit)
- ✓ Your relationship to the person (family, friend, attorney, etc.)
- ✓ A short, specific summary of what you need (one or two sentences)
- ✓ Any key dates tied to your question (for example, “last weekend,” “yesterday,” or a specific date)
Note: The ADC Family & Friends guide may not reflect recent changes in policy or procedure and should be used only as a guide.
Before you travel or make plans based on a guide, verify the details. Can't confirm what you need through the unit? Call ADC Constituent Services at (870) 267-6385 or email ADC.Public.Information@arkansas.gov to get the most current information.
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