How to send messages, photos, and packages
Staying in touch with someone at Wynne Unit starts with phone setup. To receive inmate calls, register your telephone number online at texasprisonphone.com. Texas facilities commonly offer multiple ways to communicate: phone, video visits, electronic messaging, and inmate tablets through the agency's Inmate Technology program and third-party vendors. Exact services vary by unit, so check the Wynne Unit communication page before creating accounts. For vendor or agency scheduling tools, account setup typically involves submitting an email, confirming registration with a validation code, and using the vendor's password-reset process if needed. Before scheduling remote video visits or sending e-messages, review the vendor's scheduling, payment, and eligibility rules.
Search for a loved one and send messages and photos in minutes.
Sending personal mail to someone at Wynne Unit? The biggest change is where you send it. Since the digital mail rollout, most incoming mail gets scanned at a processing center and uploaded to the person's tablet.
Sending personal mail to someone at Wynne Unit? The biggest change is where you send it. Since September 6, 2023, personal letters go to TDCJ's Digital Processing Center, where they're scanned and uploaded to the inmate's tablet.
To send personal mail to someone at Wynne Unit, address it with their full first and last name and TDCJ number. Don't mail it directly to the unit—send it to the TDCJ Digital Mail Processing Center: Texas Department of Criminal Justice, Inmate's Full First and Last Name + TDCJ Number, PO Box 660400, Dallas, TX 75266-0400.
Register your telephone number online at texasprisonphone.com to receive calls from Wynne Unit. Follow the vendor prompts during registration and provide the inmate's identifying information if the system asks for it.
No. Once an email-based visitation scheduler account is created, the email cannot be deleted or changed.
Use the Forgot Password or Reset Password link and enter your registered email to get reset steps by email. If you are creating an account, you should receive a validation code and a link to finish registration.
A little prep can save you a wasted trip. Use this checklist to make sure your visit is actually happening before you hit the road.
Can't book a visit at the Wynne Unit through the TDCJ Online Visitation Scheduler? It's usually one of a handful of fixable issues. Match what you're seeing on your screen to the sections below to find your next step.
Trying to stay in touch with someone at the Wynne Unit? Start with three basics: what visit types the unit currently supports, getting your phone number registered for calls, and confirming you're eligible to send money.
