Send Photos & Mail at Yadkin County Jail, NC

How to send messages, photos, and packages

Overview

All inmate phone calls at Yadkin County Jail go through Pay-Tel Communications. For billing questions, account help, or technical problems, call Pay-Tel customer service at 1-800-PAY-TELL. To start receiving calls, create an account through Pay-Tel's online portal or mobile app, then add funds so the incarcerated person can place calls. Other communication options—messaging, tablets, or video visits—typically run through third-party vendor systems and are managed through their own apps or portals.

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Quick Facts

  • All inmate phone calls are handled through Pay-Tel Communications.
  • Pay-Tel customer service/contact information is 1-800-PAY-TELL.
  • Create and manage phone accounts by signing in to the vendor’s account portal or app.
  • Add funds through the vendor portal so an incarcerated person can place calls and use paid tablet features.

Common Questions

Who provides inmate phone service at Yadkin County Jail?

Pay-Tel Communications provides all inmate telephone service for Yadkin County Jail.

How do I contact customer service for a phone account or technical issues?

Contact Pay-Tel customer service at 1-800-PAY-TELL for account help, deposits, and technical support.

How do I set up an account and add funds so an inmate can make calls?

Create and manage your account through Pay-Tel’s online portal or mobile app, then add funds there so the incarcerated person can place calls.

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