How to send messages, photos, and packages
The Yancey County Sheriff's Office mobile app gives you quick access to inmate records, sex-offender listings, and gun-permit information—but don't use it for emergencies. If you need immediate help, call 911. Dispatchers prefer voice calls because they can gather details faster. Text 911 only when you're hiding or can't safely speak; if you do text, start with your location and specify whether you need fire, medical, or law enforcement. The app requires iOS 16.0 or later. According to the App Store listing, some usage data may be collected but isn't linked to your identity—check the store's privacy details for current information. For routine inmate communication like calls, messaging, and video visits, you'll use a third-party vendor's portal or app to set up accounts, add funds, and schedule services.
Search for a loved one and send messages and photos in minutes.
No. The app isn't for emergencies—call 911 for immediate help. Dispatchers prefer voice calls. Text 911 only if you're hiding or can't safely speak, and include your location plus whether you need fire, medical, or law enforcement.
The App Store listing notes that some usage data may be collected but says it isn’t linked to your identity. It also shows compatibility details (requires iOS 16.0 or later), and you can review the App Store privacy section for the most current information.
The app provides access to inmate information, but routine communication like phone calls, messaging, and video visits is typically handled through third-party vendor systems. Follow the approved vendor’s instructions to create an account, add funds, and schedule services.
If your household is stretched thin while someone you love is incarcerated, Yancey County Department of Social Services (DSS) may be able to help with basics like food, utilities, health coverage, and other support. Here's a breakdown of the main programs so you can see what's worth asking about.
Visiting Yancey County and want library access? The first step is figuring out whether you qualify for a free card or need the non-resident option. Here's what the library looks for and the fees you might encounter.
Looking for inmate information in Yancey County? The Yancey County Sheriff's Office has a mobile app that can help you connect with the sheriff's office and stay informed.
