Can the Jail Pass a Message to My Loved One? Emergency Communication Rules at Yellowstone County
Need the jail to pass a message to someone inside? Yellowstone County only does this in verifiable emergencies.
Staff at Yellowstone County Detention Center won't relay messages to inmates unless it's a verifiable emergency. Think death in the family or emergency surgery. If your situation doesn't rise to that level, you'll need to use regular communication options instead.
Examples Verification
- ✓ Death in the family (the jail treats this as an example of a verifiable emergency)
- ✓ Emergency surgery (also listed as an example of a verifiable emergency)
- ✓ “Verifiable” means staff have to be able to confirm the emergency before they will pass a message, so be prepared to give details that match the situation (for example, information tied to the death or the surgery).
If you have a verifiable emergency and need the facility to consider passing along a message, contact the Yellowstone County Sheriff's Office Civil Division. They handle inmate service requests. Reach them at 406-256-2959 or email SOCivil@yellowstonecountymt.gov. For emergencies related to release, bond, or timing, you can also call Facility Booking at 406-256-6881 to ask about bond options.
- Fund their communications account - Yellowstone County uses NCIC for inmate communications accounts. You can add funds through NCIC or by calling 1-800-943-2189.
- Use remote visits when you need real-time contact - Inmates have access to a tablet or kiosk for remote visits, and each inmate gets two free visits per week.
Note: Legal mail works differently than regular mail. It must come directly from an attorney or the court, be labeled "LEGAL MAIL," and include a return address with sender details for verification. Send it to 3165 King Ave E, Billings, MT 59101.
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