York Correctional Inst, CT
Explore
Find an Inmate at York Correctional Inst, CT
Search for a loved one and send messages and photos in minutes.
Guides for This Facility

How Phone Calls Work at York CI: Lists, Time Limits, and Getting Approved
Phone rules can feel confusing, especially when you're trying to reach someone fast. Here's how calls work at York CI—from getting on the approved list to what happens once calls begin.
Read Guide
How to Get on an Inmate's Visiting List (York CI) — step-by-step
Getting approved to visit at York CI starts with the inmate, not you. Once you understand who does what and when, the process is pretty straightforward.
Read Guide
Who to Call at York CI: Professional & Privileged Visit Contacts, Hours, and Procedures
Setting up a privileged or professional visit at York Correctional Institution (York CI)? Having the right contact info and paperwork ready will save you time. Here are the direct scheduling contacts, visit windows, ID requirements, and what to do if a visit gets denied.
Read GuideAt a Glance
Visitation
- Visitors must be on an inmate's approved visiting list before visiting and visits may be canceled at facility discretion.
- In-person visits are limited to 30 minutes until further notice to allow for disinfecting between sessions.
- No more than two visitors (including children) are allowed per in-person visit.
Communication
- Visitors must be able to access Microsoft Teams on a device with video and audio to participate in video visits.
- Video visits at York CI are free of charge and require a valid email address to schedule, plus a confirmation from the facility before the visit is booked.
- A maximum of three authorized adult visitors may participate in a video visit; youth domiciled to the household and some minors do not count toward the visitor limit.
Mail & Letters
- All inmate correspondence must show the inmate’s full name, inmate number, and the facility address.
- Books and magazines are accepted only if new and shipped directly from a bookstore, book club, or publisher.
- Padded mailing envelopes are discouraged and may slow delivery of inmate mail.
Sending Money
- Direct deposits to Securus/JPay tablet media accounts will not be processed for incarcerated people with outstanding PLRA financial obligations at York CI.
- You can send money to someone in custody without being on their approved visitor list using mailed money orders or electronic deposit services.
- Mailed money orders should include the department’s remitter form to help ensure the payment posts correctly.
Contact Info
- Call the CT DOC Public Information Office at 860-692-7780.
- The Public Information Office mailing address is 24 Wolcott Hill Road, Wethersfield, CT 06109.
- Email the Office of the Correction Ombudsman at Correction.Ombuds@ct.gov for ombudsman inquiries.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting York Correctional Institution takes some prep, but it's manageable once you know the rules. First, you must be on the inmate's approved visiting list before you can visit—inmates can add a facility-dependent number of approved visitors, and the facility may cancel visits at its discretion. Bring valid photo ID for every adult. Bringing someone under 16? You'll need the child's birth certificate plus one additional document showing the child's name. Arrive at least 15 minutes early. Late arrivals can mean a shorter visit or cancellation. In-person visits are currently limited to 30 minutes to allow disinfecting between sessions, with no more than two visitors (including children) per visit. A few other things to know: visits aren't held on state-observed holidays, offenders on quarantine status can't have social visits, and cell phones or electronic devices aren't allowed inside.
Read full guideCommunication
York CI offers free video visits, but you'll need a valid email address and must receive confirmation from the facility before your visit is booked. You'll join through Microsoft Teams using a device with working video and audio. Up to three authorized adult visitors can participate; youth who live in the household and certain minors don't count toward that limit. Recording isn't allowed on your end—visitors are prohibited from using personal devices to record, and facility staff record all video visits. The same conduct and dress-code rules that apply to in-person visits apply here too. Complete the facility's scheduling steps and device checklist before your appointment.
Read full guideMail & Letters
Mail at York CI needs to be addressed correctly: include the inmate's full name, inmate number, and the facility address on every piece of correspondence. Want to send reading material? Books and magazines are only accepted when they're new and shipped directly from the bookstore, book club, or publisher—don't send used copies or have them mailed from a personal address. Skip the padded envelopes; they can slow down delivery. Both incoming and outgoing mail may be screened for contraband. Some people can't correspond with an inmate, including victims of the inmate's offenses (when applicable) and minors if a parent or guardian objects in writing. One more thing: clothing packages can't be sent or dropped off by family or friends. Clothing comes through agency channels and commissary.
Read full guideSending Money
Sending money to someone at York CI is usually straightforward, but one rule trips people up: the facility won't process direct deposits to Securus/JPay tablet media accounts for incarcerated people with outstanding PLRA financial obligations. If that applies, tablet-credit deposits may never post—use a different method instead. Common ways to send funds include mailed money orders (include the department's remitter form) and approved electronic deposit services. Processing times vary by method. Fill out the remitter form exactly to prevent rejections or misapplied deposits. You don't have to be on someone's approved visitor list to send funds. Unsure which forms or services are currently required? Confirm with York CI before sending anything.
Read full guideCommon Questions
Showing 6 of 16Do I need to be on an approved visiting list to visit someone at York CI?
Yes. You must be on the inmate’s approved visiting list before you can visit at York CI. Inmates can add a facility-dependent number of approved visitors, and visits may be canceled at the facility’s discretion.
VisitationWhat ID and documents do I need to bring for a visit to York CI?
Bring valid photo ID for all visitors checking in. If a visitor is under 16, you must also bring a birth certificate plus one additional document that shows the child’s name. Arrive at least 15 minutes before your scheduled visit to allow time for check-in.
VisitationHow long are in-person visits at York CI and can they be canceled?
In-person visits are currently limited to 30 minutes to allow disinfecting between visits. Visits can be shortened or canceled at the facility’s discretion, they aren’t held on state-observed holidays, and offenders on quarantine status can’t participate in social visits until cleared by Health Services.
VisitationWhat do I need to join a video visit at York CI?
You need access to Microsoft Teams on a device with working video and audio. To schedule, you’ll also need a valid email address and a confirmation from the facility before the visit is booked.
CommunicationHow many people can join a video visit at York CI?
Up to three authorized adult visitors can join a single video visit. Youth who are domiciled to the household and certain minors don’t count toward that three-adult limit.
CommunicationCan I record a video visit or use my phone to record at York CI?
No. Visitors are prohibited from recording video visits with personal devices, and the facility records all video visits.
CommunicationMore Guides
Ready to Connect?
Search for your loved one to start communicating today
Did You Know?
You must be on an inmate's approved visiting list before visiting York CI in Connecticut. Visits can be canceled at the facility's discretion.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify