Video Visits at York CI: How to Schedule and Key Rules to Know
Video visits can be a lifeline — but they come with a process. Here's what you need to schedule a video visit at York CI, plus the rules that trip people up.
You must be on the incarcerated person's approved visiting list before you can schedule a video visit at York CI. Not on the list yet? Complete the visiting application process first - video visits aren't an option until you're approved.
You’ll also need a valid email address to schedule a video visit. Use an email you can reliably access, since that’s how you’ll receive visit-related messages and updates.
Note: Your video visit isn’t actually scheduled until you receive confirmation from the facility.
All video visits are recorded by facility staff. You cannot record the visit yourself. No screen-recording, no video capture, no audio recording on any personal device.
- Make sure you’re on the approved visiting list - video visits are limited to people who are already approved; if you’re not, start with the visiting application process.
- Have a valid email address ready - you need one to schedule the visit, and it’s also how you’ll receive scheduling messages.
- Submit your request to schedule the video visit - follow the facility’s process for requesting a time.
- Wait for confirmation from the facility - you’re not scheduled until the facility confirms your visit.
Check the facility's website before your scheduled visit for current travel instructions, contact info, and any cancellation notices. Visitation can be canceled at any time for safety or security reasons - a quick check beforehand can save real frustration.
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