Who to Call at York CI: Professional & Privileged Visit Contacts, Hours, and Procedures
Setting up a privileged or professional visit at York Correctional Institution (York CI)? Having the right contact info and paperwork ready will save you time. Here are the direct scheduling contacts, visit windows, ID requirements, and what to do if a visit gets denied.
Quick Ref
- ✓ Scheduling email (recommended): York.ProfVisit@ct.gov
- ✓ Primary contact: Secretary Heidi Bruno - (860) 451-3149
- ✓ Secondary contact: Counselor Supervisor Jasmain Reese - (860) 451-3181
- ✓ Fax: (860) 451-3180
Count times can interrupt movement and delay entry. If you're proposing a visit time or showing up for an unscheduled attorney visit, check York CI's posted count schedule first. Arriving right as a count starts means waiting.
Privileged and professional visits at York CI happen during business hours, 8:00 a.m. to 4:00 p.m. You'll need to give 24-hour advance notice and get written authorization from the Unit Administrator (or designee), so plan ahead.
Tip: York CI encourages you to schedule privileged/professional visits by email at York.ProfVisit@ct.gov.
Not on the inmate's approved visitor list? York CI requires privileged and professional visitors to present a valid driver's license.
You'll also need a professional credential if you're not on the approved visitor list. Bring both your license and credential from the start to avoid delays at check-in.
Need to see a client urgently? York CI will reasonably accommodate unscheduled attorney visits at any time, unless there's a facility emergency. That said, avoiding count times still makes the process smoother.
- ✓ 12:00 a.m.
- ✓ 1:30 a.m.
- ✓ 3:30 a.m.
- ✓ 5:00 a.m.
- ✓ 7:00 a.m.
- ✓ 12:00 p.m.
- ✓ 3:15 p.m.
- ✓ 5:30 p.m.
- ✓ 10:00 p.m.
If your visit is denied, the Shift Supervisor (or higher authority) must complete an incident report explaining why. That written reason is your starting point for understanding what went wrong and what needs to change before the visit can happen.
Note: A denied privileged/professional visit is reported as a Class 3 incident under Administrative Directive 6.6.
- Email your request to York.ProfVisit@ct.gov - this is the channel York CI encourages for scheduling.
- Attach ID if you’re not on the approved visitor list - include a copy of your valid driver’s license.
- Attach your professional credential - include a copy of the credential you’ll present on arrival.
Unscheduled attorney visits can be accommodated, but pre-scheduling is still the fastest route for most professional visits. York CI's process requires 24-hour advance notice and written authorization from the Unit Administrator (or designee). Sending your request early reduces the chance of a last-minute conflict.
- ✓ Primary contact: Secretary Heidi Bruno - (860) 451-3149
- ✓ Secondary contact: Counselor Supervisor Jasmain Reese - (860) 451-3181
- ✓ Fax: (860) 451-3180
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