Visitation

Why You Should Always Check Before You Go: Avoid Canceled Visits at York CI

Before you start the drive to York CI, take a few minutes to verify the schedule and your loved one's visiting status. A quick check can save you from showing up on a day visits aren't happening—or when the person you're visiting can't receive visitors.

3 min read portal.ct.gov
Why You Should Always Check Before You Go: Avoid Canceled Visits at York CI

Visits get canceled for reasons that have nothing to do with you. One common trip-stopper: quarantine status. If the person you're visiting is on any quarantine status, they can't participate in social visits until cleared by the Health Services Unit. The calendar catches people off guard too. Visits aren't held on state observed holidays, so even if your normal visiting day falls on a holiday weekend, that day may be off-limits. Check before you travel - it beats a long drive to a locked door.

Warning: If your loved one is on quarantine status, they cannot attend social visits until cleared by the Health Services Unit. Visits also are not held on state observed holidays.

Start with the Connecticut Department of Correction website's

  1. Check the DOC “visitation” link - look specifically for any notice that visiting has been canceled at York CI.
  2. Open York CI’s facility page from the DOC visiting information - review the current schedule and scan for cancellations and the contact details you can use to confirm anything unclear.
Why You Should Always Check Before You Go: Avoid Canceled Visits at York CI

3

  • Confirm the current visiting schedule for York CI (schedules vary by facility).
  • Check the DOC “visitation” link for any cancellation notice before you travel.
  • Verify your loved one still has active visiting privileges.
  • Make sure you’re on the inmate’s approved visiting list.
  • Confirm your visit group fits the limit: no more than two visitors per visit, including children.
  • If possible, confirm your loved one is not on quarantine status (quarantine means no social visits until cleared).

Two things decide whether you can actually get in: being approved on the inmate's visiting list, and the inmate having active visiting privileges. Even if you're approved, a change in privileges can stop the visit. Plan your group before you head out. York CI allows no more than two visitors per visit - and that count includes children. Knowing that ahead of time prevents a painful surprise at check-in.

If you see a cancellation notice - or you're not sure whether your loved one's visiting privileges are active - don't drive. Use the contact information on York CI's facility page to call and confirm the schedule and your loved one's status. A quick call can also help you figure out next steps, including whether to plan for a different day.

Tip: If anything about the schedule or visiting privileges is unclear, call the facility before you travel. It’s the simplest way to avoid a wasted trip.

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