Mail, photos, messaging, and phone/call options for staying in touch.
York CI offers free video visits, but you'll need a valid email address and must receive confirmation from the facility before your visit is booked. You'll join through Microsoft Teams using a device with working video and audio. Up to three authorized adult visitors can participate; youth who live in the household and certain minors don't count toward that limit. Recording isn't allowed on your endâvisitors are prohibited from using personal devices to record, and facility staff record all video visits. The same conduct and dress-code rules that apply to in-person visits apply here too. Complete the facility's scheduling steps and device checklist before your appointment.
Search for a loved one and send messages and photos in minutes.
Phone rules can feel confusing, especially when you're trying to reach someone fast. Here's how calls work at York CIâfrom getting on the approved list to what happens once calls begin.
Missing key details on your envelope? Your letter could get delayed or misrouted. Here's the format to use so your mail actually reaches the right person at York CI.
Setting up a privileged or professional visit at York Correctional Institution (York CI)? Having the right contact info and paperwork ready will save you time. Here are the direct scheduling contacts, visit windows, ID requirements, and what to do if a visit gets denied.
You need access to Microsoft Teams on a device with working video and audio. To schedule, youâll also need a valid email address and a confirmation from the facility before the visit is booked.
Up to three authorized adult visitors can join a single video visit. Youth who are domiciled to the household and certain minors donât count toward that three-adult limit.
No. Visitors are prohibited from recording video visits with personal devices, and the facility records all video visits.
No. York CI only accepts books and magazines if they are new and shipped directly from the bookstore, book club, or publisher.
Include the inmateâs full name, inmate number, and the facility address on every piece of correspondence.
No. Family and friends canât send or drop off clothing packages; clothing is provided through the agency and additional items must be purchased through approved commissary channels.
Your first visit to York CI goes smoother when you show up early, bring the right ID, and follow the dress code. This checklist helps you avoid being turned awayâor losing precious time with your loved one.
Video visits at York CI are straightforward once you know the rulesâbut a few things catch people off guard, especially around scheduling, who can join, and recording. Here's what to expect so you can plan ahead.
Getting approved to visit at York CI takes some prep, but the process is straightforward once you know the steps. Here's what you need to know about approval, plus how courtesy visits work if you're immediate family and your application is still pending.
