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What Changed at Pasco: Full Commissary Menu Replaces Old Care Packs

Pasco County changed how outside orders work. Instead of picking from pre-packaged Care Packs, you can now build a custom order from the full Pasco County–approved commissary menu.

2 min read pascocountyfl.gov
What Changed at Pasco: Full Commissary Menu Replaces Old Care Packs

Friends and family can now order from the full commissary menu - no more being stuck with pre-packaged Care Packs. Pick individual items from the commissary menu Pasco County distributes instead of choosing a set bundle. The old Care Packs? Gone.

The expanded menu doesn't mean anything-goes. All Pasco County restrictions and MyCarePack restrictions still apply to these orders.

Each order has a spending cap. You can order up to $75 worth of commissary items per Care Pack order (before the fee).

Expect a $7.95 processing/shipping fee on top of whatever items you select.

Note: Pasco County allows one package per inmate per week.

These limits stack with everything else already in place. All Pasco County and MyCarePack restrictions still apply to commissary/Care Pack orders, even though you're choosing from the full menu now.

What Changed at Pasco: Full Commissary Menu Replaces Old Care Packs

Vendors Contacts

  • MyCarePack (Care Pack ordering and questions): 1-866-643-9557
  • MyCarePack customer service hours: Monday–Friday, 8am to 5pm
  • Trinity Commissary (commissary questions at the jail only): (813) 235-6053

Not sure who to contact? Here's the split: Care Pack ordering and order-related questions go to MyCarePack. Commissary-specific questions that need to be answered at the jail go to Trinity Commissary.

Quick Tips

  • Double-check you have the correct inmate details before you order
  • Keep Pasco County and MyCarePack restrictions in mind when choosing items
  1. Place your order through MyCarePack - use the full commissary menu option and follow the ordering rules that apply.
  2. Track what you submitted - save your order details so you can reference them if you need help.
  3. Call MyCarePack if something looks wrong - customer service for ordering/questions is available Monday–Friday, 8am to 5pm at 1-866-643-9557.

Note: MyCarePack customer service hours are Monday–Friday, 8am to 5pm.

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