What Changed at Pasco: Full Commissary Menu Replaces Old Care Packs

Friends and family can now order from the full commissary menu - no more being stuck with pre-packaged Care Packs. Pick individual items from the commissary menu Pasco County distributes instead of choosing a set bundle. The old Care Packs? Gone.

The expanded menu doesn't mean anything-goes. All Pasco County restrictions and MyCarePack restrictions still apply to these orders.

Each order has a spending cap. You can order up to $75 worth of commissary items per Care Pack order (before the fee).

Expect a $7.95 processing/shipping fee on top of whatever items you select.

These limits stack with everything else already in place. All Pasco County and MyCarePack restrictions still apply to commissary/Care Pack orders, even though you're choosing from the full menu now.

Vendors Contacts

• ✓ MyCarePack (Care Pack ordering and questions): 1-866-643-9557
• ✓ MyCarePack customer service hours: Monday–Friday, 8am to 5pm

• ✓ Trinity Commissary (commissary questions at the jail only): (813) 235-6053

Not sure who to contact? Here's the split: Care Pack ordering and order-related questions go to MyCarePack. Commissary-specific questions that need to be answered at the jail go to Trinity Commissary.

Quick Tips

• ✓ Double-check you have the correct inmate details before you order
• ✓ Keep Pasco County and MyCarePack restrictions in mind when choosing items

1. Place your order through MyCarePack - use the full commissary menu option and follow the ordering rules that apply.
2. Track what you submitted - save your order details so you can reference them if you need help.
3. Call MyCarePack if something looks wrong - customer service for ordering/questions is available Monday–Friday, 8am to 5pm at 1-866-643-9557.