How to visit, scheduling, dress code, and visitor requirements
Zephyrhills Correctional Institution uses ICSolutions for personal video visits. If you're 18 or older, you'll need to register with ICSolutions before scheduling. Book at least 17 hours in advance—you can schedule up to two weeks ahead. Offsite video visits run up to 20 minutes at $0.25 per minute. You'll need at least $5.00 in your ICS prepaid account to book; the full amount is charged when you schedule, and unused time gets refunded. All personal video visits are monitored and recorded. If the person you're visiting is in administrative segregation or has a Red Dot designation, they're limited to two hours of video visits per week (six 20-minute sessions). Staff can deny, change, or cancel visits, and terminated visits aren't refunded.
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Setting up an offsite video visit? The two biggest hang-ups are timing (there's a 17-hour scheduling minimum) and payment (how your prepaid account gets charged). Here's how it works at Pasco County (Zephyrhills C.I.).
Visitors 18 and older must register with ICSolutions to conduct video visits at Zephyrhills C.I.
You must schedule video visits at least 17 hours in advance. You can schedule up to two weeks ahead.
Offsite video visits last up to 20 minutes and cost $0.25 per minute. You need at least $5.00 in your ICS prepaid account to schedule; the full amount is charged when you book, and unused time is refunded.
If Pasco Corrections can't scan it, it won't get through. Non-paper items are automatically rejected. Keep everything flat, clean, and paper-only.
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Sending money through JailATM is straightforward once your account is set up. Plan for the $300 weekly deposit limit, make sure you have a Visa or MasterCard ready, and expect processing to take 24–48 hours.
