Contact numbers and central Alaska DOC lines to call first
- ✓ General Institution Questions: 907.334.2381
- ✓ Medical Health Care: 907.269.7300
- ✓ Central Medical Records: 907.269.4217
- ✓ Behavioral Health Care: 907.269.7320
- ✓ Sentenced Electronic Monitoring: 907.269.0927
- ✓ Pretrial Electronic Monitoring: 907.334.5998
- ✓ Reentry Services: 907.269.5299
To reach a specific facility directly, use the number listed for that location. Fairbanks Correctional Center can be reached at 907-458-6700, and Mat-Su Pretrial at 907-745-0943. Always confirm you have the right number for your person's current housing location. For ICE detainees housed at Anchorage Correctional Complex, ICE lists 907-269-4100 for information calls (8 a.m. to 8 p.m. Monday through Saturday, and 8 a.m. to 6 p.m. on Sunday). ICE also notes that detainees cannot receive incoming calls, but you can call that number to leave an urgent message if you provide the detainee's full name, alien registration number, and your name and callback number.
Common Questions
Q
Can an inmate receive incoming phone calls from family in Alaska?
In Alaska state facilities, inmates generally cannot receive incoming calls, they place outgoing calls during designated hours. If your loved one is an ICE detainee at Anchorage Correctional Complex, ICE also says detainees cannot receive incoming calls, but you can call the facility to leave an urgent message.
Q
What should I put on the envelope so mail reaches the inmate?
Address it with the inmate’s full name, the inmate ID (if known), the facility name, and the facility’s mailing address. Using the ID number and full name helps staff route the mail correctly.
Q
Who should I call if I have a medical or behavioral health question about an inmate?
Start with the Alaska DOC centralized lines for Medical Health Care (907.269.7300) or Behavioral Health Care (907.269.7320). You can also contact the specific facility directly for location-specific details (for example, Fairbanks Correctional Center is listed with a facility phone number).
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