Who to contact at Arkansas correctional facilities
For urgent questions, call the facility directly. Sheriff's office email inboxes aren't always monitored around the clock, and staff often tell families to handle time-sensitive issues by phone (or through emergency services when appropriate). Some county jails also let you reach someone by pressing a button near the jail entry door in the front lobby.
If your loved one is in an Arkansas Division of Correction (ADC) unit, ADC publishes contact numbers for specific complexes and units on its website. The Wrightsville Complex, for example, lists phone numbers for the Hawkins Unit and Wrightsville Unit. For statewide questions that aren't answered on a facility page or in a guide, ADC directs families to the Constituent Services Office by phone or email.
Tip: Some county detention centers publish specific “sending inmate mail” instructions (including a designated P.O. Box). Those pages can be a good place to confirm the right office to contact for day-to-day questions.
Common Questions
Q
Who do I contact if the guide or facility page does not answer my question?
For statewide ADC questions not covered in the guide, ADC directs families to contact the Constituent Services Office by phone or email. For facility-specific issues (visits, mail, property, commissary), the fastest option is usually the facility’s direct line.
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