Scheduling visits in Colorado jails and prisons
First, figure out what kind of visit you're scheduling: in-person at the facility or remote video from home. Some Colorado jails require advance scheduling for every visit. Weld County, for example, states that all visits need to be scheduled in advance. Remote visits require you to log into GettingOut before the visit time while the incarcerated person initiates the session.
County jails can be very specific about appointment timing and total weekly time. Park County posts daily visitation hours (with a midday break), limits each person in custody to 2 hours of visits per week, and caps each visit at 1 hour. Park County also requires friends and family to schedule 48 hours in advance and does not accept walk-in visits. Children are allowed only when accompanied by an adult and supervised, or the visit is canceled.
Federal custody in Colorado means different rules. At USP Florence, visiting is permitted Saturdays, Sundays, and holidays from 8:00 a.m. to 3:00 p.m. The institution limits visitors to four adults and six children at one time. Always double-check the specific facility's current schedule and requirements before you drive in, since each jail or prison can run visits differently.
Common Questions
Q
How do I set up a video visit with someone in a Colorado facility?
Usually there are two parts: get approved as a visitor, then register with the video provider the facility uses. For CDOC, you submit a visiting application with a copy of your government-issued photo ID through the visiting office, and once approved on the visiting list you can set up and schedule video visits online through Securus. For some county remote visits, the incarcerated person initiates the video session after you log in.
Q
How far in advance do I need to schedule a visit?
Some facilities require advance scheduling for every visit, so plan ahead as soon as you know you want a time slot. Park County states friends and family must schedule 48 hours prior and that no walk-in appointments are accepted. Weld County’s scheduling site also states all visits need to be scheduled in advance.
Q
Who handles refunds or problems with a paid video visit?
The video visit provider handles refunds and payment issues, not the facility. CDOC states refunds are issued by the video visit provider and that it is the visitor’s responsibility to contact the provider. Because providers can vary by facility, start with the provider used for that specific jail or prison.
Q
Are there limits on the number of people who can visit at once or how long visits last?
Yes, limits are common, and they can be about group size, per-visit length, or total weekly time. At USP Florence, for example, the limit is four adults and six children visiting at one time. Park County states each person in custody is allowed a total of 2 hours of visitation per week, with each visit limited to 1 hour (with limited exceptions).
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