How to schedule and what to expect for in-person visits
- Check which unit schedule applies. Delaware DOC posts a face-to-face visitation schedule (effective May 1, 2023) that assigns Units 5, 6, 7, 8 and 9 to Sunday through Tuesday, and Units 3 and 4 to Thursday through Saturday.
- Call during the scheduling window if you’re visiting BWCI. For BWCI scheduling, the visitation phone line is available Monday through Wednesday from 9:00 A.M. to 3:00 P.M., and the number to call is 302-577-5837.
- Plan around the standard visit length. At BWCI, inmate visits last up to 1 hour.
- Ask about special housing before you travel. Delaware DOC describes that inmates in the SHU may have visitors and make telephone calls, with limits based on the inmate’s assigned quality of life level, so it’s worth confirming any SHU-specific limits before you show up.
Common Questions
Q
How long do in-person visits last and how often can an inmate have a video visit?
At BWCI, Delaware DOC states inmate visits last up to 1 hour. Delaware DOC also states most inmates may have one video visit each week (in addition to a face-to-face visit) in 15- or 30-minute increments. For face-to-face days, Delaware DOC posts a schedule (effective May 1, 2023) that assigns Units 5 to 9 to Sunday through Tuesday and Units 3 and 4 to Thursday through Saturday.
Q
Which Delaware facilities are all-male or hold multiple security levels?
Sussex Correctional Institution (SCI) is described as housing an all-male population, and it houses maximum, medium, and minimum security inmates. James T. Vaughn Correctional Center (JTVCC) is described as a facility for men. If you are confirming placement, use the facility’s population and security level descriptions to make sure you are contacting the right institution.
Q
Who should I call for questions about scheduling a visit at BWCI?
For BWCI visit scheduling, Delaware DOC states the number to call is 302-577-5837. The same notice says the visitation phone line is available Monday through Wednesday from 9:00 A.M. to 3:00 P.M., and that visits are scheduled for the following week (Monday through Sunday).
Q
Who is the warden listed on Delaware DOC pages?
One Delaware DOC page lists Timothy Radcliffe as the Warden. Because leadership can change, verify the current warden on the official Delaware DOC page for the specific facility you are dealing with.
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