Where to find a facility's phone, mailing address, and local contacts
Start with the official facility contact page whenever you can. For Georgia Department of Corrections (GDC) state prisons, that's where you'll find the current mailing address. It's also where mismatches get cleared up quickly if something you saw elsewhere looks off.
If you find a phone number or street address on a third-party listing, treat it as a lead, not a guarantee. A third-party listing for Rogers State Prison, for example, includes a phone number and an address that differs from the official contact page mailing address. Cross-check before you drive out there or mail anything important.
For county jails, look for the sheriff's office "Contact" or "Inmate Services" pages. These often list who handles specific issues (like inmate accounts) and may publish directories for local offices that help families, including public defender contacts. Facility profile pages can also include basics like the jail's name, address, and directions if you're traveling from out of town. You may also run into nonprofit legal aid organizations in your search results. Just make sure you're contacting an office that serves the right area and the right type of case.
Common Questions
Q
Where should I mail letters or photos for an inmate?
Use the facility’s listed mailing address, and include your loved one’s name and GDC number on the envelope. Some jails use a separate central mail processing address, for example Gwinnett County says most incoming mail must be addressed to JailATM.com for the Gwinnett County Jail at its Atlanta mail processing address.
Q
What if the facility address or phone number I find on a third-party site differs from the official page?
Go with the official facility or sheriff’s office page, and treat the third-party listing as unverified. Some guides also include disclaimers that their information is general and not legal advice, and details can be out of date.
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