Sending money: approved-list requirement, methods, and timelines

For GDC facilities, one rule comes up immediately: you must be on the recipient's approved visitor list to use any payment method to send money. Before you send a dollar, start on GDC's "How Do I Send Money to an Offender" information and follow the option that matches your situation (online transfer, voucher, or another method listed there).

If you need a mail-in option, GDC offers a free money order voucher you can print and mail. The timeline is not instant. GDC asks you to allow up to two weeks for mail and processing time, so this works better for planned support than last-minute needs.

Fees and portals depend on the system you're using. GDC publishes tiered internet transfer fees for JPay (by dollar amount sent), and those tiers are a helpful reference point when comparing options. For some county jails, adding funds and ordering commissary may run through a jail services site. Floyd County uses JailATM for commissary orders and adding funds, and notes commissary delivery happens on Thursdays. Also, try not to mix up inmate deposits with other payments you might be handling at the same time. Some county portals for citations or invoices will ask for information like date of birth and a citation number. Those are not the same thing as a jail trust account.

Common Questions

Q
Do I need to be on an approved visitor list to send money?

For GDC, yes. GDC states you must be on the recipient’s approved visitor list to use any payment method to send money.

Q
What are common fees for online funds transfers like JPay?

GDC publishes tiered JPay internet funds transfer fees: $3.50 for $0.01 to $20.00, $5.00 for $20.01 to $100.00, and $6.50 for $100.01 to $300.00. Always confirm the current fees on the official page you’re using before you submit a transfer.

Q
Can I order food packages or commissary for an inmate?

For GDC facilities, food packages are handled through Union Supply using the vendor’s ordering instructions. For some county jails, commissary and adding funds may be done through a jail services site, for example Floyd County uses JailATM for commissary orders and adding funds.

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