Who to contact: sheriff, clerk, and vendor phone numbers
- ✓ Payette County Sheriff: 208-642-6006
- ✓ Payette County Sheriff’s Office records department (background check questions): 208-642-6006 ext 1149
- ✓ Canyon County Clerk’s Office (to find out when an inmate has court): 454-7575
- ✓ InmateSales customer service (scheduling/services questions): 702-829-3001
- ✓ IC Solutions customer care (IDOC phone services help): 888-506-8407
If your question is about court, Canyon County says to call the Canyon County Clerk's Office at 454-7575 to find out when an inmate has court. Transport days and times are not shared with the public for security reasons. For local services and general law enforcement support, Payette County notes its Sheriff's Office provides community services such as fingerprinting, concealed weapons permit applications, and a work inmate program.
For community-wide updates, Bannock County offers emergency alerts delivered by text message, email, pager, or voicemail, depending on your preference. The alerts are free, but standard text messaging rates and other charges may apply. Providing your address can help tailor alerts so you don't receive messages that don't pertain to your area.
Common Questions
Q
Who do I call if I have a problem with phone charges or need account help?
For IDOC phone services support, IDOC points families to IC Solutions, and it lists IC Solutions customer care at 888-506-8407. That is the number to use for billing, charges, and account help related to IC Solutions phone services.
Q
Are there special rules for juveniles making phone calls?
Yes. Canyon County’s juvenile detention information states juveniles may make at least two telephone calls per week to a parent, grandparent, or guardian, and incoming telephone calls for juveniles are not accepted.
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