Sending money: deposit options, timing, and fees
For people in IDOC custody, the department partners with Access Corrections for resident trust account deposits and for paying probation and parole fees. IDOC lists several options through Access Corrections: a mobile app, an online option, a 24/7 phone line at 866-345-1884 with a live bilingual agent, and a walk-in retail cash option using a barcode at participating stores (including CVS, Dollar General, Family Dollar, 7‑Eleven, and Walgreens). Transaction fees apply to these methods, with the exception of the Lockbox.
County jails run on different systems and timelines. Cassia County's Friends and Family information points people to JailATM to place money on an inmate's commissary account. Canyon County Jail states commissary is provided by Summit Food Services and lists two ways to add trust funds: using JailATM or using credit or debit cards in the visitation lobby. Canyon County no longer accepts money orders or cash. There's also a weekly timing rule: commissary day is Saturday, and money must be on the account by Tuesday at 5:00 p.m. Inmates may spend up to $75.00 weekly.
Common Questions
Q
How can I put money on an inmate's commissary account and are there fees?
For IDOC residents, the state partners with Access Corrections and lists options like online deposits, a mobile app, a 24/7 phone option, and walk-in retail cash deposits, and it notes transaction fees apply (except the Lockbox). For some county facilities, money may be handled through other systems, Cassia County points families to JailATM, and Canyon County states it does not accept money orders or cash and instead uses credit or debit card kiosks.
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