Where to find phone numbers, emails, and official contacts
For county jails in Indiana, the most reliable contact information is usually posted on the county sheriff's office or police department website, often under a "Jail," "Contact," or "Visitation" page. Some agencies list a general jail information number alongside separate lines for dispatch or booking, so you can pick the right one for what you need. St. Joseph County's site, for example, lists a jail information number plus separate numbers for non-emergency calls and the jail booking desk.
If you need an email address, look for sections labeled "Records," "Services," or "Requests." Montgomery County, for example, publishes a contact email for certain records and crash-report requests, along with the sheriff's office and jail address, phone, fax, and a non-emergency number. Other counties may not post an email for every purpose, so the phone line on the official contact page is often the fastest way to get routed correctly.
Tip: For inmate roster questions, some counties tell you to contact the sheriff’s department directly. If a number you used before stops working, go back to the official county page and re-check the listing.
Common Questions
Q
Who should I call for general questions about a county jail?
Start with the jail’s main phone line or the sheriff’s office jail division number listed on the official county website. For example, St. Joseph County publishes a jail information number, and Montgomery County lists the sheriff’s office and jail phone number on its site. If you’re trying to locate someone or handle immediate custody questions, the booking desk line (if posted) can be the right place to start.
Q
What support is available if I have an urgent concern about someone in custody?
Some Indiana agencies offer confidential peer support resources and publish instructions for emergencies and urgent matters, including directions to call 911 if someone is at immediate risk. Some facilities also describe an anonymous PREA hotline process for reporting sexual abuse or harassment. For urgent safety concerns, use the emergency guidance provided by the agency and contact the facility directly.
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