How to send money and how commissary works
How you add money in Indiana depends on the jail's vendor, but online deposits are common. One county jail directs families and friends to deposit money to an inmate's commissary online, and services like Access Corrections advertise quick and secure transfers. Some counties also publish a phone option for deposits, like CPC Phone Deposits at (877) 998-5678, which helps if you don't have reliable internet access.
Once funds are in place, commissary access is still controlled by facility rules. One Indiana jail explains that inmates can check their commissary account balance by tablet and that commissary is typically ordered once per week. If someone is on restriction status, their purchases may be limited to hygiene items. If someone is in disciplinary segregation, purchases may be limited to writing materials and hygiene items. Commissary is described as a privilege that can be withheld for just cause.
Tip: Even when someone has money available, they may not receive commissary items if they cannot be properly identified. One jail requires an identification armband for commissary issue, and an illegible or missing armband can mean commissary is not issued. If you’re stuck on a commissary vendor site, some vendors list a customer service number (for example, 702-829-3001).
Common Questions
Q
How can I deposit money if I cannot go in person?
Look for an online deposit option through the jail’s commissary vendor, and use phone deposits if the facility provides them. One Indiana jail directs families and friends to deposit money to an inmate’s commissary online, and one county lists CPC Phone Deposits at (877) 998-5678. Some deposit services, like Access Corrections, also advertise online money transfer options.
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