Where to find facility contact details and office hours
Before you visit, send mail, or add money, confirm you have the right phone number and address for that specific facility. Some county jails publish a front-desk number for visitation questions, along with the physical location and office hours. For example, the Seward County Sheriff's Office is at 501 N. Washington in Liberal, with office hours Monday through Friday, 8 am to 12 noon and 1 pm to 5 pm. For visitation rules or questions, call the receptionist at (620) 309-2000.
If your loved one is in a KDOC prison, the facility may list a visitation clerk phone number for scheduling questions. One example: Winfield's visitation clerk line is 620-221-6660.
For medical records and information, follow the facility's published process and use the specific phone, fax, or mailing address on their forms. In Johnson County, VitalCore Health Strategies handles releases and medical information. Their contact phone is (913-715-5177), with fax options at 785-438-4899 and 913-715-5178. The medical information form lists fax 913-715-5979 and the New Century address at 27745 W 159th St., New Century, KS 66031. For Kansas crime victim compensation (separate from jail or prison contact), the Crime Victims' Compensation Board can be reached at (785) 296-2359 in Topeka.
Common Questions
Q
What identification do I need to bring for an in-person visit?
Bring valid, non-expired government-issued photo ID. Some visitation rules also tell you to arrive at least 15 minutes early to allow time for check-in processing.
Q
How can I put money on an inmate's account?
Common options include county lobby kiosks and electronic deposits through a facility’s outside vendor. For KDOC-related electronic deposits, KDOC materials state trust account deposits cannot be done through ViaPath and must be made through Access Corrections. Because vendors vary by facility, confirm the correct deposit method with the jail or prison before you send money.
Q
How do I get an inmate's medical records or submit medical information?
Use the facility’s medical release and medical information process, since it may require specific forms and specific fax or mailing details. Johnson County materials reference VitalCore and list phone 913-715-5177 for payment instructions, fax options including 785-438-4899 and 913-715-5178 for releases, and a separate medical information form that lists fax 913-715-5979 and the New Century address at 27745 W 159th St., New Century, KS 66031.
Q
What is Kansas VINE and can it notify me about state prison inmates?
Kansas VINE is a free, confidential, voluntary automated notification system that is described as being used across Kansas for adult offenders housed in county jails. It does not include KDOC offenders housed in state institutions. Searches and registration can be conducted through an automated phone system at 1-866-574-8463.
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