Making and receiving phone calls, texts, and emails
At Kansas county jails, phone calls typically work as collect calls or through phone time purchased via commissary. Some jails also offer email or text-style messaging through a third-party site. You can send messages for free, but your loved one pays to reply. Photos and attachments may need staff approval before delivery.
KDOC facilities handle visitation and some communication tools through ICSolutions. Registration is required but free. In-person visits are listed as no-cost, though offsite (video) visits may charge your ICSolutions account when you schedule.
Kansas VINE (Victim Information and Notification Everyday) is a separate, free notification system for tracking adult offenders housed in county jails. It does not include KDOC offenders in state institutions. You can search or register by phone at 1-866-574-8463.
Common Questions
Q
How do I register to visit a KDOC facility and do I have to pay to register?
For KDOC visitation, ICSolutions materials state that registration is mandatory and there is no cost to register. Some KDOC facility instructions also say you must be approved through the KDOC application process, create an ICSolutions account, and be approved on that site as well. In-person visitation is listed as no-cost.
Q
Are offsite video visits free for visitors?
Not always. ICSolutions materials warn that offsite visits charge the visitor’s ICSolutions account at the time you schedule the visit, even though in-person visitation is listed as no-cost.
Q
What is Kansas VINE and can it notify me about state prison inmates?
Kansas VINE is a free, confidential, voluntary automated notification system that is described as being used across Kansas for adult offenders housed in county jails. It does not include KDOC offenders housed in state institutions. Searches and registration can be conducted through an automated phone system at 1-866-574-8463.
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