Find facility phone numbers and main contact points
- ✓ Maryland DPSCS COVID-19 Hotline (24/7, general information): 410-724-5722
- ✓ Metropolitan Transition Center (MTC): 954 Forrest Street, Baltimore, MD 21202, 410-230-1452
- ✓ Chesapeake Detention Facility (CDF): 410 East Madison Street, Baltimore, MD 21202, 410-625-5300
- ✓ Federal Bureau of Prisons (BOP) Central Office (general questions/comments): 320 First St., NW, Washington, DC 20534, (202) 307-3198
Common Questions
Q
How do I request an in-person visit at Metropolitan Transition Center (MTC)?
To request an in-person visit at Metropolitan Transition Center (MTC), email MTC.InmateVisitation@maryland.gov. DPSCS lists this email as the contact point for MTC visitation requests.
Q
Where should I send a money order and who can deposit money for an inmate?
For Maryland DPSCS lockbox facilities, money orders are sent to P.O. Box 17111, Baltimore, MD 21297-0382. At least some county facilities do not accept deposits from visitors; for example, Anne Arundel County states it will not accept visitor deposits and instead uses lobby kiosks, online, and phone deposit methods (with a listed facility number for deposits).
Q
What happens if a facility finds contraband in my mail or package?
A facility may return the item to sender, destroy it if it presents a health or safety hazard, or confiscate it as evidence in a criminal investigation. Separate from the facility’s handling, Maryland law makes it unlawful to possess or deliver contraband in a place of confinement, and DPSCS states penalties can include prison time and fines upon conviction.
Q
Can I visit an inmate right after they are booked or do I need approval first?
Approval is often required before you can visit. In the federal BOP system, you can only visit after the incarcerated person places you on their visiting list and you have been cleared by the BOP. Intake timing can also affect how quickly things move; Anne Arundel County detention facilities state initial intakes are completed Monday through Friday at 8:30 a.m.
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