Facility operations, intakes, and notification options
Processing and intake timelines affect when money, mail, and visits start working. In Anne Arundel County, the detention facilities complete initial intakes Monday through Friday at 8:30 a.m.
Some counties offer automated notifications for facility updates. In Anne Arundel County, you can subscribe by contacting the Office of Superintendent with your name, email address and/or phone number, and the facility you're interested in. Options include subscribing by email, regular mail, or phone.
Do not try to bring or send contraband through mail, packages, or in person. Maryland law makes it unlawful to possess or deliver contraband in a place of confinement. This includes telecommunication devices, weapons, drugs, alcohol, and tobacco. DPSCS warns that violators face arrest and prosecution, with penalties including imprisonment from 3 to 10 years and fines of $1,000 to $5,000 (or both).
Common Questions
Q
How do I request an in-person visit at Metropolitan Transition Center (MTC)?
To request an in-person visit at Metropolitan Transition Center (MTC), email MTC.InmateVisitation@maryland.gov. DPSCS lists this email as the contact point for MTC visitation requests.
Q
Where should I send a money order and who can deposit money for an inmate?
For Maryland DPSCS lockbox facilities, money orders are sent to P.O. Box 17111, Baltimore, MD 21297-0382. At least some county facilities do not accept deposits from visitors; for example, Anne Arundel County states it will not accept visitor deposits and instead uses lobby kiosks, online, and phone deposit methods (with a listed facility number for deposits).
Q
Can I mail photos directly from home and are there size limits?
Some facilities require photos to come from approved vendors rather than from home. For example, Jennifer Road Detention Center says photos must come from approved facility vendors and can be no larger than 4" x 6". If you are sending a care package through Maryland DPSCS Access Securepak, DPSCS limits shipments to $100 of product per incarcerated individual per quarter.
Q
What happens if a facility finds contraband in my mail or package?
A facility may return the item to sender, destroy it if it presents a health or safety hazard, or confiscate it as evidence in a criminal investigation. Separate from the facility’s handling, Maryland law makes it unlawful to possess or deliver contraband in a place of confinement, and DPSCS states penalties can include prison time and fines upon conviction.
Find an Inmate
Search for a loved one and send messages and photos in minutes.
