Practical visiting-day checklist and accessibility accommodations
- ✓ Check the DPSCS home page for weather-related or visiting-hour changes
- ✓ Be ready for COVID-19 screening and a temperature check if you are attending an in-person DPSCS visit
- ✓ Bring a mask that covers your nose and mouth, and plan to wear it at all times during the visit
- ✓ Choose clothing that helps you clear the metal detector (clothing with metal can prevent you from clearing it, and your visit may be denied)
If you or someone in your party needs an accessibility accommodation, DPSCS has ADA policies in place. These ensure qualified individuals with disabilities (including visitors and other members of the public) are not discriminated against when accessing facilities, services, programs, and activities.
Tip: Not sure which Maryland DPSCS facility to start with? The DPSCS COVID-19 Hotline can share general information about DPSCS facilities and the inmate population (though not inmate-specific details).
Common Questions
Q
How do I request an in-person visit at Metropolitan Transition Center (MTC)?
To request an in-person visit at Metropolitan Transition Center (MTC), email MTC.InmateVisitation@maryland.gov. DPSCS lists this email as the contact point for MTC visitation requests.
Q
Do I need Microsoft Teams for virtual visits with Maryland facilities?
Yes for Maryland DPSCS video visitation, you must have a Microsoft Teams account. Set it up ahead of time so you are ready when your visit is scheduled.
Q
Where should I send a money order and who can deposit money for an inmate?
For Maryland DPSCS lockbox facilities, money orders are sent to P.O. Box 17111, Baltimore, MD 21297-0382. At least some county facilities do not accept deposits from visitors; for example, Anne Arundel County states it will not accept visitor deposits and instead uses lobby kiosks, online, and phone deposit methods (with a listed facility number for deposits).
Q
What happens if a facility finds contraband in my mail or package?
A facility may return the item to sender, destroy it if it presents a health or safety hazard, or confiscate it as evidence in a criminal investigation. Separate from the facility’s handling, Maryland law makes it unlawful to possess or deliver contraband in a place of confinement, and DPSCS states penalties can include prison time and fines upon conviction.
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