How to find the right facility and its public contact info
Start by confirming where the person is actually housed (county jail location and name), then use the official county sheriff or corrections page for that facility's address and phone. Counties may also publish separate administrative office contact information. One county, for example, lists its Administrator's Office at 301 N Main Street (Old Courthouse 2nd floor) in Adrian, Michigan. If you're handling urgent questions or need the correct place to direct paperwork, those county pages are usually the safest source.
For visitation questions, some jails recommend making appointments by calling the jail directly rather than just showing up. You may also see separate listings for jail bureau offices and payment portals that publish an address and phone number for specific transactions like cash bail. Use those listings as a guide, but always make sure you're looking at the correct county and the correct facility name before relying on a number you found in a PDF or a payment portal.
Common Questions
Q
How should I address mail so it reaches the inmate's tablet account?
If the jail uses scanned mail, you usually have to mail letters to the vendor’s processing address, not the jail, and include the person’s full name and Booking/ID number. One Michigan example directs personal mail to Smart Communications at a P.O. box and says mail is opened, scanned, and typically available on tablets within 24 to 72 hours after it arrives at the processing center. Always use the exact format posted by the facility so it routes to the correct account.
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