Finding facility details and local contacts for Nebraska jails and NDCS facilities
Start by finding the exact facility page (county jail or NDCS facility), then write down the main phone number and any posted lobby hours before you call. Hall County, for example, lists a main phone number for prisoner info and work release/house arrest info as (308) 385-5206. Lobby hours are Monday to Friday, 8 a.m. to 12 noon and 1 p.m. to 4:30 p.m. (closed 12 to 1 p.m.). If mailing paperwork to the Hall County Sheriff's Office, a complaint form lists a return address of 111 Public Safety Drive, Grand Island, NE 68801.
County jails often fall under the sheriff's office, so that's usually the best place to look for jail information. The Nemaha County Sheriff's Office, for instance, is located in Auburn, Nebraska and manages the county jail. The Nemaha County Courthouse address appears in county meeting minutes as 1824 N St, Auburn, NE (Suite 201).
If your questions involve the court side (bond conditions, case paperwork, hearing dates), contact the county Clerk of the District Court instead of the jail. Nemaha County's Clerk of the District Court page lists Mary Mellage (Clerk) and Samantha Wamsley (Deputy Clerk), with an Immigration and Naturalization contact number of 1-800-375-5283. The Nemaha County Sheriff's Office also handles broader law enforcement duties, including patrolling 720 square miles and using specialized units such as narcotics detection dogs.
Common Questions
Q
Where should I address mail and photos for someone at Sarpy County Correctional Center?
Sarpy County Correctional Center says you can address mail to: (Inmate’s Name), Sarpy County Correctional Center, 1206 Golden Gate Drive, Papillion, NE 68046. If the person is in an NDCS facility instead of Sarpy County, NDCS policy says personal correspondence must go to the scanning vendor address in Phoenix, Maryland, so double-check the facility type before you send anything.
Q
Can I send books or packages from online retailers?
For NDCS, start with the approved vendor list, not a random retailer shipment. NDCS policy says there are generally no restrictions on the source of mail or publications unless a limitation is reasonably necessary for safety or security, and NDCS’s approved book vendor list specifically notes that members of the public may order books from Barnes & Noble for delivery. The same vendor list shows a Barnes & Noble mailing address of 3333 Oakview Drive, Omaha, NE 68144, which you should use as directed by NDCS when ordering.
Q
What identification do I need to bring to a visit?
NDCS says to bring proper identification and refers visitors to the specific facility’s visiting policy for the acceptable forms of ID. Since county jails can set their own requirements, I recommend calling the facility’s main line to confirm what they accept before you drive over, Hall County, for example, lists its main number as (308) 385-5206.
Q
Who should I call if phone numbers are blocked after unpaid calling limits?
Hall County’s guidance says that when your phone bill is paid, you must call 1-800-844-6591 so the inmate phone company can verify and reset the number, and they may require an additional deposit before allowing the number again. If you need a mail contact for the sheriff’s office, a Hall County Sheriff’s Office complaint form lists a return address of 111 Public Safety Drive, Grand Island, NE 68801.
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