New Jersey
Phone & Messaging
How you connect depends on whether your loved one is in a county jail or state facility, and which vendor that facility uses. Some county jails direct...
Read guideFacility Info
Start with the facility that currently has custody. The right contact info changes depending on whether someone is held at a county jail or another...
Read guideVisitation
Visit types differ by facility. One New Jersey county jail offers both contact and non-contact visiting, but treats contact visiting as a privilege that...
Read guideSending Money
Money options vary across New Jersey facilities, so match your method to the rules of the specific jail or prison. One county jail lists options like...
Read guideMail & Photos
For New Jersey state prison mail, NJDOC's "Staying Connected" guidance says to send general postal correspondence to Pigeonly Corrections at a PO Box....
Read guideFacility types, population notes, and programs to expect
Support programs are often run locally, so what's available depends on the county facility. In Camden County, published materials describe Volunteers of...
Read guideFind an Inmate
Search for a loved one and send messages and photos in minutes.
Common Questions
Q
How do I schedule an in-person visit at a county jail in New Jersey?
Start by confirming how that jail schedules visits, since some are appointment-only and require you to call the Visiting Desk directly. Camden County’s policy states all visits are by appointment only and provides Visiting Desk numbers for scheduling. Other jails may use an online scheduling system instead, so check the facility’s visitation page for the right method.
Q
Can I receive video visits or videoconferences with New Jersey state prisons?
Yes, NJDOC publishes a videoconferencing (VTC) process with operational times of 8:00 AM to 4:00 PM, Monday through Friday, excluding weekends and holidays. NJDOC’s request form states VTC requests must be faxed to the appropriate institution and coordinator at least 48 hours in advance (excluding weekends and holidays).
Q
Are phone calls or video calls recorded?
They can be, depending on the vendor and facility. One vendor privacy statement says communications can be recorded and stored, including your voice and image. The same statement says that if you accept a call placed from an incarcerated person, your phone location can be obtained for a set period after you accept the call.
Q
How do I put money on an inmate's account, and can I mail cash?
Some New Jersey jails list options like an online money transfer vendor, a lobby kiosk, or mailing a money order, but the rules are not the same everywhere. One facility explicitly states it will not accept money dropped off or mailed in and tells families not to send cash in the mail. Another county mailroom page says the mailroom is available for depositing money on an inmate’s account using cash or a postal money order.