Mail, photos, and packages: addressing, allowed items, and vendor routing
- Write the name and inmate number. Use the inmate’s full name and their inmate number.
- Use the Smart Communications format. Address it to: Smart Communications / Washoe County Detention Facility [Inmate Name] (# Inmate Number) PO Box 9163 Seminole, FL 33775-9137.
- Mail it to the PO Box. Washoe County states that, effective 04/25/2022, inmate postal mail must be sent to that Smart Communications address, and mail received at the facility after May 8, 2022 will be returned to sender.
For NDOC facilities, books and calendars can be mailed to offenders with some limitations. See Administrative Regulations AR 711 and AR 750 for details. If NDOC offers an item through Canteen or the AccessSecurePak program, outside items cannot be mailed in. For clothing or food packages, NDOC directs families to order through the SecurePak package program.
Tip: If you’re ordering through AccessCatalog, AccessCatalog lists customer service support at 1-800-546-6283.
Common Questions
Q
Where should I send mail for someone at the Washoe County Detention Facility?
Washoe County states that inmate postal mail must be sent to Smart Communications / Washoe County Detention Facility, [Inmate Name] (# Inmate Number), PO Box 9163, Seminole, FL 33775-9137. It also states this routing was effective 04/25/2022, and that mail received at the facility after May 8, 2022 will be returned to sender.
Q
Can I mail books, photos, or care packages?
NDOC states that books and calendars are approved to be mailed to offenders with limitations (it refers to AR 711 and AR 750 for details). NDOC also states that if it offers an item through Canteen or the AccessSecurePak program, outside items are prohibited from being mailed to the offender, and clothing or food packages must be ordered through approved programs instead.
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