How facility rules vary and where to check local policies

Start with the exact facility where your loved one is housed, then work outward to statewide resources. Even forms labeled as "general" may need to go to a specific institution. The metal detector medical exception form, for example, is presented as a general form for all DOC facilities, but the instructions tell you to contact your facility to submit it.

Be careful with "system-level" policy documents, especially if they weren't written for Oregon facilities. The federal Trust Fund/Deposit Fund Manual, for instance, describes the framework for commissary and related services and gets updated periodically. But if you're trying to solve a real problem (like how visits work this weekend, whether tablets are available, or how to handle a medical device at screening), verify the current rule with the facility itself. Generic manuals won't have the answers you need.

Tip: Before you travel or send anything, confirm the local policy for the facility you’re dealing with, especially for visits, mail processing, and any exceptions you’re requesting (like a medical exception at screening).

Common Questions

Q
Where should I send mail for an inmate at Umatilla County Correctional Facility?

Umatilla County states that all regular mail must be sent to ViaPath for processing before it is distributed at the facility. It gives an example mailing address of: Umatilla Co. Jail, OR, Inmate name & booking #, POB 247, Pheonix, MD 21131. Umatilla County also states that books must be sent directly from a vendor.

Find an Inmate

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one