Scheduling and attending visits: hours, lists, and visit types
Visit rules depend on the facility, so treat any schedule you find online as a starting point. Oregon DOC publishes visiting hour windows that include a Friday evening session (6:30 p.m. to 8:00 p.m.) and Saturday, Sunday, and holiday sessions (8:00 a.m. to 10:30 a.m. and 1:00 p.m. to 3:30 p.m.). Visitors can only attend one session (AM or PM) unless an exception is arranged ahead of time by the Counselor or the OIC on shift. Oregon DOC also gives specific staging instructions requiring visitors to wait on the other side of the bridge until set times for each session.
County jails have their own weekly limits, visitor list rules, and visit types. Clatsop County states that visitation reopened to the public starting December 1, 2023, with weekend hours on Saturday and Sunday from 10:00 a.m. to 4:00 p.m. (closed for lunch). Each person in custody gets one visit per week, up to 60 minutes. Umatilla County works differently: a person can request a form after booking to place up to four names on their visiting list. Contact visits are not allowed. Visits are conducted by telephone while viewing each other through a glass partition.
- Identify the facility type. Oregon DOC visiting sessions and instructions can look very different from county jail schedules and visit types.
- Confirm the visit window and session rules. Oregon DOC lists specific time windows and states you can only attend one session (AM or PM) unless an exception is arranged in advance.
- Ask what kind of visit it will be. Some county jails, like Umatilla County, state visits are non-contact through glass with a telephone connection.
- Know the weekly limit. Some jails, like Clatsop County, state one visit per week is allowed and visits are limited to up to 60 minutes.
Common Questions
Q
How do I schedule or check a visit at an ODOC facility?
Start with Oregon DOC’s posted visiting hours and session structure, because visits are organized into set windows and you can only attend one session (AM or PM) unless an exception is arranged ahead of time. Oregon DOC also provides specific arrival instructions, including waiting until set times for AM and PM sessions. If you’re unsure what applies to your loved one’s institution, confirm details with the facility before you travel.
Q
Can I visit someone in Special Housing (DSU, SHU, MHI)?
Yes, but Oregon DOC states these visits cannot be scheduled through ICSolutions. To arrange a visit for someone in Special Housing (DSU, SHU, or MHI), ODOC instructs visitors to call the institution and ask to speak to SHU staff.
Q
What are typical visiting hours and limits I should expect?
Expect set visit windows and limits, but confirm locally because Oregon varies by facility. Oregon DOC lists visit windows that include Friday evening and AM and PM sessions on weekends and holidays. As a county example, Clatsop County lists weekend visiting hours and states each person in custody gets one visit per week, up to 60 minutes.
Q
Who can I contact for help with a visiting application or to appeal a visiting denial?
For help completing an Oregon DOC visiting application, ODOC provides a visiting application help phone number. ODOC also lists an email address for visiting-related submissions. If you are appealing a denial, follow the instructions you received with the denial notice and use the official ODOC visitor services contacts for submission.
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