Find and confirm a Pennsylvania facility's phone, address, and inmate lookup
First, figure out what kind of facility your loved one is in. The rules and contact points vary completely across Pennsylvania. County jails typically publish their own local policies and phone lines for inmate information. Erie County Prison, for example, directs people to call 814-451-7500 for questions about charges, bond policies, visitation, sending money, mail, and phone usage. Pennsylvania also runs state correctional institutions, including specialized facilities like Quehanna Boot Camp (which houses both male and female inmates). If your loved one is in a federal facility, they fall under the Federal Bureau of Prisons (BOP), a U.S. Department of Justice agency established in 1930. You'll need to use BOP-specific resources and procedures.
Tip: If you need victim notifications or status updates in Pennsylvania, SAVIN (VINE) is a free, anonymous notification system you can reach at 1-866-9PA-SAVIN (1-866-972-7284).
Common Questions
Q
How do I get set up to receive phone calls from an inmate?
For someone in a Pennsylvania DOC facility, the DOC states you must create a phone account through Securus to receive calls. If you need help with the account, Securus support is listed at 800-844-6591.
Q
Do Pennsylvania facilities use different vendors or systems than federal (BOP) facilities?
Yes. Federal facilities are operated by the Federal Bureau of Prisons, and the BOP uses the Trust Fund Network (TRUNET) to manage inmate funds and commissary operations, which BOP documents state is not connected to the internet. That is separate from the tools you might see listed by Pennsylvania DOC or county jails.
Q
Who do I call for victim notifications or status updates in Pennsylvania?
Pennsylvania SAVIN (VINE) provides free, anonymous victim information and notification. You can contact SAVIN by calling 1-866-9PA-SAVIN (1-866-972-7284).
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